Lakeshore Dental Studio of Chicago

Reviews

• SA

  Shazia Abdullah

  3 days ago
  5.0
  Love the staff and the dentists. Very friendly and accommodating.
• NK

  Nioclas Kelly

  6 days ago
  5.0
  I had a wonderful experience at Lakeshore Dental Studio. The staff were extremely kind, welcoming and professional. The Dentist himself was quick to put me at ease and explained everything clearly to me. He made a nervous patient, feel confident. I would highly recommend this office for a wonderful dental experience.
• SR

  Stephanie Rohr

  Apr 6, 2026
  1.0
  TL/DR: Look elsewhere if you want a dentist who isn't dismissive of your pain and believes you when you tell them of previous experiences. I have been coming here for about 5 years. Cleanings have been fine, and I have gotten three fillings taken care of here. The first two were with Dr. Hagan. The one I got today was with a new dentist, I believe his name is Dr. Shah (I'm not positive of the spelling.) I have weird teeth. Other dentists have commented that I have long tooth roots and long nerves, and nerves that connect to each other in weird places. This means that over the years I have been able to feel a drill when I "shouldn't" be able to. This happened with my first filling appointment with Dr. Hagan. When I felt the pain he stopped and was apologetic. He left and took another look at my chart and x-rays, and confirmed that I have what he called a rare "extra" nerve that needed to be numbed in a different place. He numbed it, waited longer than usual, and continued. Everything was fine. At my next filling years later, I reminded him of what happened the last time. He confirmed that he had already seen his note in my chart and that he would give me the extra numbing shots and wait longer for them to kick in. There were no problems that time. Today I had a filling with the new dentist. I told him about my history and that I usually needed extra numbing and more time. I said that another dentist here had made a note of it and asked if he saw it. He was dismissive, saying something to the effect of "I'm very good at this/I've done this a lot". He didn't mention whether he had seen the note in my chart. I was not trying to infer that he isn't a good dentist, I was just telling him about my history. He assured me that the numbing would work fast. He then started drilling, which I fully felt. I cried out in pain and raised my hand and he stopped. He seemed shocked that I could feel it. (Like I said, I am aware that my teeth are unusual, but I told him about it to *prevent this from happening*. And I assumed he would have seen Dr. Hagan's note in my chart.) I was crying at this point. He said sorry and gave me another shot and waited a while. When he started drilling again everything was fine. He then had to stop and leave the room for about 15-20 minutes for what seemed like an emergency with another patient. Fine, that is not something he can control. But when he came back I could feel the drill again after a while. Again he seemed surprised and skeptical, but numbed me more before continuing, and finished the filling. I will not be returning to this office after this appointment. I am not exaggerating when I say it was traumatic. It is horrible to feel a drill going into your tooth. It is extremely frustrating to be dismissed and treated like you're being dramatic or lying about pain. I have no reason to make up the fact that I am not numb enough. I don't want to feel a drill. I just want the filling to be over with. I don't care how "good" you are or how many fillings you have done. A patient is an expert when it comes to their own body and their own past experiences. And medical professionals should listen to their patients. The dentist apologized at the end of my appointment, but the damage had been done, and if he had read my chart before my appointment, or taken me seriously at the beginning of my appointment, this wouldn't have happened and no apology would have been necessary.
• NV

  Naomi Vieux

  Mar 26, 2026
  5.0
  Today was first time at the practice and I’m satisfied I had a great consultation, greeted with respect, and was treated well. The hygienist and doctor well mannered and do their job well. I look forward to coming back.
• RM

  Rin M

  Mar 25, 2026
  5.0
  I've been bragging about finding my new dentist ever since my first appointment at Lakeshore Dental Studio! I have a lot of anxiety around dental work, and Dr. Kella and his team have been so understanding and supportive for every appointment. Lakeshore Dental Studio is super transparent about pricing, too! I can't recommend this dental office highly enough.

Frequently Asked Questions About Lakeshore Dental Studio of Chicago