Warby Parker Andersonville

4.7
183 reviews

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Andersonville
5219 N. Clark St., Chicago, IL
60640, United States

Hours

Reviews

4.7
183 reviews
5 stars
170
4 stars
0
3 stars
1
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Eye Exams

Customers report thorough and professional eye exams, with doctors taking time to explain results and options.

Frame Selection

The store offers a wide variety of stylish and affordable frames, catering to different tastes and needs.

Store Environment

The store is noted for being clean, welcoming, and well-organized, enhancing the shopping experience.

Appointment Issues

Some customers experienced frustration with appointment scheduling and insurance acceptance, indicating room for improvement.
  • SB
    Shalimar Beekman
    Nov 17, 2025
    5.0
    I went in today and Robing helped me find exactly what I needed in a timely fashion. She knew exactly what to bring me and where to find it. I really appreciated her help!
  • BE
    BR Essentials
    Nov 17, 2025
    1.0
    Unfortunately, both associates demonstrated unprofessional and discriminatory behavior during my visit. I was ready to make a purchase, and although they initially approached me, they repeatedly interrupted our interaction to assist white customers who entered the store afterward. Even when I was clearly prepared to check out, they prioritized those customers instead. The pattern was obvious and unacceptable. The sellers were a older lady and a younger woman with rounded glasses. I wasted a big time waiting.
  • LC
    Luis C
    Nov 16, 2025
    1.0
    Store front staff give ok customer service but these are the worst frames I've ever had. They don't fit at all like the model I tried on in store. Way to wide of a fit so my hair is constantly being pulled out in the hinges area. The staff tried to adjust them in store but seemed annoyed when I asked for another adjustment.
  • ZM
    Zachary Moore
    Nov 14, 2025
    5.0
    Thank you to Kaiya for giving me a great experience. Kai spent all the time I needed to select and order a great style of frames and understand important things about wearing glasses for the first time, including eye health. I appreciate how kind, patient, and knowledgeable Kai was, and it seems that all 3 employees I've interacted with at this location over the past year give this same excellent service.
  • DC
    Delaney Cummings
    Oct 28, 2025
    1.0
    This location called of me day of appointment saying that if I was using insurance today’s doctor wouldn’t be able to accept it. After already taking time off of work to attend this appointment, it’s incredibly annoying. Here’s hoping another day and Warby Parker location in the city won’t create another inconvenience. Otherwise it’ll be time to find another place to get my eye exams done. Why would Warby Parker hire doctors who do not accept the insurance listed on their website?

Frequently Asked Questions About Warby Parker Andersonville

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).