At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for its cleanliness, noting that staff frequently clean the equipment and facilities.
Staff Attitude
Feedback on staff was mixed; while some customers appreciated friendly and helpful employees, others reported rude and unhelpful behavior.
Equipment Issues
Several reviews mentioned that some machines were out of order and that there was a lack of certain equipment, such as stair masters.
Crowding
Customers expressed concerns about overcrowding, particularly during peak hours, making it difficult to access machines.
Customer Service
Numerous complaints highlighted poor customer service experiences, including unhelpful responses from staff and issues with membership verification.
TM
Travis M
4 days ago
4.0
Wish the gym was a little bigger but great staff, clean facility
DR
Devin Rivera
5 days ago
5.0
New to this location. So far vibes are good. Greet person late evening/night are welcoming.
EC
E C
Oct 17, 2025
1.0
Someone broke into my car and I wasn't even there for 30 minutes
IC
Isabella Caricato
Oct 13, 2025
5.0
Going to Washington Square Planet Fitness since January of this year, the staff always with a smile on their faces, greeting when arriving and leaving. People working out and doing their business. Equipments are always clean and the bathroom is as well. I like the environment, balanced public.
CS
Christina Sb
Sep 16, 2025
5.0
I come here to workout. The staff are really friendly and always greet and say goodbye when I leave. I love the fact that they are always cleaning. I've been to different health clubs and I've never seen staff cleaning. With all the sweaty people and smells that helps tremendously. If you come at the right time you don't have any problems finding open machines. I try to come before 5pm. After 5pm is when a lot of people start coming and it's hard to get a treadmill or machine. Only problem I have is sometimes some machines have a out of order sign on them which definitely sucks if it's only one of that machine. All in all this is a great place to workout at.
What is the philosophy of Planet Fitness when it comes to fitness?
At Planet Fitness, we believe We’re All Strong On This Planet™ and provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.
What are the operating hours for the Planet Fitness location at 4905 W North Ave, Chicago?
The gym is open 24/7 Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.
What services does Planet Fitness at Washington Square offer?
This location offers ClassicAccess, Mobile App, WiFi, guest privileges, tanning, massage chairs, hydro massage, Total Body Enhancement, discounted cooler drinks, premium perks, and virtual fitness training.
How many locations does Planet Fitness have, and what equipment can I expect?
Planet Fitness has over 2,700 locations equipped with best-in-class equipment to support diverse fitness goals.
Can I find Planet Fitness on social media or download a mobile app?
Yes, you can follow Planet Fitness on Facebook and Twitter, and download their mobile app available on both iOS and Android platforms for workouts and membership management.
What nearby stores can I visit around Planet Fitness at Washington Square?
Nearby retail includes Five Below for discount and fashion accessories, Rainbow Shops and Ross Dress for Less for clothes, and shoe stores like Villa and Payless ShoeSource.
Are there dining options near the Planet Fitness Chicago (Washington Square) location?
Yes, you can visit Wendy's for fast food, Pizza Hut for pizza, and Starbucks for coffee or smoothies, all located nearby for convenient meals before or after your workout.
If I need technology or phone service while at Planet Fitness, where can I go nearby?
Close to Planet Fitness, you have T-Mobile for mobile phone needs and RadioShack for electronics and hobby supplies.
What are some self-care or wellness options near Planet Fitness?
Happy Nails Spa offers beauty and nail salon services nearby, great for relaxation after your workout.
Does the Planet Fitness location offer any special membership perks?
Yes, perks include guest privileges, tanning, massage chairs, hydro massage, Total Body Enhancement, discounted cooler drinks, and premium member benefits.