Planet Fitness

4.3
732 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4905 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

4.3
732 reviews
5 stars
484
4 stars
114
3 stars
55
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting that staff frequently clean the equipment and facilities.

Staff Attitude

Feedback on staff was mixed; while some customers appreciated friendly and helpful employees, others reported rude and unhelpful behavior.

Equipment Issues

Several reviews mentioned that some machines were out of order and that there was a lack of certain equipment, such as stair masters.

Crowding

Customers expressed concerns about overcrowding, particularly during peak hours, making it difficult to access machines.

Customer Service

Numerous complaints highlighted poor customer service experiences, including unhelpful responses from staff and issues with membership verification.
  • TM
    Travis M
    4 days ago
    4.0
    Wish the gym was a little bigger but great staff, clean facility
  • DR
    Devin Rivera
    5 days ago
    5.0
    New to this location. So far vibes are good. Greet person late evening/night are welcoming.
  • EC
    E C
    Oct 17, 2025
    1.0
    Someone broke into my car and I wasn't even there for 30 minutes
  • IC
    Isabella Caricato
    Oct 13, 2025
    5.0
    Going to Washington Square Planet Fitness since January of this year, the staff always with a smile on their faces, greeting when arriving and leaving. People working out and doing their business. Equipments are always clean and the bathroom is as well. I like the environment, balanced public.
  • CS
    Christina Sb
    Sep 16, 2025
    5.0
    I come here to workout. The staff are really friendly and always greet and say goodbye when I leave. I love the fact that they are always cleaning. I've been to different health clubs and I've never seen staff cleaning. With all the sweaty people and smells that helps tremendously. If you come at the right time you don't have any problems finding open machines. I try to come before 5pm. After 5pm is when a lot of people start coming and it's hard to get a treadmill or machine. Only problem I have is sometimes some machines have a out of order sign on them which definitely sucks if it's only one of that machine. All in all this is a great place to workout at.

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness when it comes to fitness?

At Planet Fitness, we believe We’re All Strong On This Planet™ and provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.

What are the operating hours for the Planet Fitness location at 4905 W North Ave, Chicago?

The gym is open 24/7 Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.