Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
870 reviews
5 stars
590
4 stars
133
3 stars
40
2 stars
26
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the gym is generally clean, but there are concerns about maintenance and sanitation in certain areas.
Staff Attitude
The staff is frequently described as friendly and helpful, although some reviews mention instances of poor customer service.
Equipment Issues
Numerous reviews highlight ongoing problems with broken or out-of-service equipment, leading to frustration among members.
Crowding
Several customers expressed dissatisfaction with the gym being overcrowded, making it difficult to access machines and workout effectively.
Pricing Value
Many reviews appreciate the affordable membership fees, considering it a good value for the services offered.
- GJGregg Johnson1 day ago5.0Very clean, safe and plenty of equipment to work out with.
- HDHillary DzialowskiNov 11, 20252.0When I first started working out at this particular PF I didn’t necessarily mind the visible wear and tear on machines, the outdated equipment (including tanning), and overall “well loved” facilities. I thought. “Maybe this is just what I should expect for the cheap monthly membership.” However, I recently worked out at a PF out of state and I realized just how badly overdue this Chicago location is for a complete overhaul. Comparatively speaking, this Chicago location doesn’t have enough of the most popular weight machines, the machines themselves are visibly worn, the weights/resistance feel completely different from newer equipment at other locations (makes me wonder if any of my workout tracking is accurate now), the floor mat is bubbling up in spots over by the free weights, the tanning beds/booths are outdated, and the tanning rooms leave much to be desired. The individual workout mats in the functional training space would be an easy update but even those have been overlooked. Knowing what I’m missing has me considering buying a membership at another fitness club for about 5xs the monthly cost. The only reason this is not a one star review is bc the staff are wonderful. Ownership should be planning a massive update if they aren’t already.
- NBnicole balugoNov 9, 20255.0In about 16 visits going into the room I call the circuit room and then going to do the butt machine. My entire body has transformed in a short period of time which is totally encouraging to me so I can’t wait for the next time 16 times
- MKMegan A. KrumwiedeOct 25, 20255.0Good equipment, clean facility, okay pricing
- JCJoe ChazarayOct 20, 20254.0I visited the Planet Fitness on Broadway in Chicago and had a great overall experience. While the facility could have been cleaner and more up to date - I’ve been to some really nice Planet Fitnesses and so being in a big happening city like Chicago, I was kind of expecting a nicer more up to date facility. The standout was the exceptional customer service. Joseph at the front desk was incredibly helpful and attentive, ensuring we got sorted with our day passes and had access to all the amenities, like the massage chairs. I definitely appreciated the warm and professional attitude, making the visit enjoyable despite the facility’s shortcomings.
Frequently Asked Questions About Planet Fitness
What are the operating hours for Planet Fitness at 3636 N Broadway St, Chicago?
The gym is open 24 hours from Monday to Thursday, until 9 PM on Fridays, and from 7 AM to 7 PM on weekends.
Does Planet Fitness have a mobile app for workouts and membership management?
Yes, Planet Fitness offers a mobile app that provides numerous ways to get strong and manage your membership.
What is the phone number to contact Planet Fitness at N. Broadway Ave in Chicago?
You can reach Planet Fitness at +1 773-281-6700.
What kind of services and amenities does Planet Fitness provide?
Planet Fitness offers Classic Access, free In-Club Fitness Training, Wi-Fi, tanning salons, massage chairs, hydration stations, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Is Planet Fitness located in a judgment-free environment?
Yes, Planet Fitness operates in a Judgement Free Zone® that welcomes everyone to build strength at their own pace.
Which nearby banks can customers visit when going to Planet Fitness on N. Broadway St?
Nearby banks include Byline Bank and BMO Bank, which customers can visit for financial services before or after their workout.
Are there any convenient stores close to Planet Fitness on N. Broadway St?
Yes, Walmart Express and Walgreens are conveniently located nearby for quick shopping or pharmacy needs when visiting Planet Fitness.
Which nearby public transit option is available to reach Planet Fitness on N. Broadway Ave?
The CTA Bus Stop 5361 is close by, providing easy access for customers commuting to Planet Fitness via public transit.
Is there a storage facility near Planet Fitness in Chicago that members can use?
Yes, Life Storage and Extra Space Storage are storage facilities near Planet Fitness that members might find useful for additional storage needs.
What nearby amenities can clients check out around Planet Fitness on N. Broadway St?
Clients can visit several nearby places such as For Eyes at Walgreens for eye care, Sugar Daddy Patisserie for bakery treats, and Get in the Kitchen cooking school for culinary classes before or after their workouts.