Pearle Vision

4.9
1035 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Chicago provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1730 West Fullerton Avenue, Chicago, IL
60614, United States

Hours

Reviews

4.9
1,035 reviews
5 stars
992
4 stars
15
3 stars
2
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Leo and Mariana, received high praise for their helpfulness, patience, and professionalism.

Doctor Expertise

Doctors, especially Dr. Blackett and Dr. Contreras, were noted for their thoroughness, knowledge, and ability to explain eye care clearly.

Overall Experience

Many customers reported positive experiences, highlighting the welcoming atmosphere and efficient service.

Rebate Issues

Some customers expressed frustration with the rebate process for contacts, citing poor communication and unhelpful responses from staff.

Wait Times

Several reviews mentioned long wait times for appointments, which detracted from the overall experience.
  • SS
    Sue Stewart
    Nov 16, 2025
    5.0
    Can't say enough about Dr. Brandi and the wonderful people at this neighborhood optometry office. From the very thorough examination to the knowledgeable, kind techs, I highly recommend to all families.😍
  • SV
    Sandra Villarrubia
    Nov 10, 2025
    5.0
    Good service from the time you enter the door. Staff is always friendly and professional. I have been going there for many years and continue to go there eventhough I moved out of the area. The optometerists are excellent and knowledgeble.
  • CM
    Cristian Mazon
    Nov 8, 2025
    4.0
    Great customer service and Dr. Blackett was very good at explaining everything to me. I grew up in optometry office so it was great to see a team that was knowledgeable and that taught me some new things. Leo was also a great rep helping me pick a fantastic frame and working with me to find the best price!
  • JL
    Jenny Le
    Oct 30, 2025
    5.0
    Dr. Blackett is a savior, he was patient with helping me get the right prescription. Sometimes doctors can flip through the tests really quick and I just select whichever one due to pressure, but after today I feel like I have brand new eyes. He also taught me how to put in my astigmatism contact lenses properly, which in the 15 years of wearing them no one has ever told me. Sandra was just as amazing, she was very nice and gave me information without feeling like I was asking too many questions. 1000/10 recommend going here for any eye care needs.
  • CM
    Connie Molzberger
    Oct 23, 2025
    1.0
    I went to this Pearle Vision this summer to update my prescription and purchase contacts. They encouraged me to try a new contacts and buy them in a greater quantity to get a $100 rebate. After purchasing and receiving the contacts I tried to submit the rebate and it was rejected with the information they provided. I asked them for new information with what the rebate asked. This was also rejected. I asked them to help and they never responded after reaching out twice. The process was incredibly frustrating and unprofessional. How they do not immediately know what that information is on a promotion they're providing means that NO ONE has clearly ever collected this rebate. Which makes this a scam. The contacts are subpar compared to ones I have had before and this experience is such bad customer service. Would not recommend coming here.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision in Chicago located?

Pearle Vision is located at 1730 West Fullerton Avenue, Riverpoint Center, Chicago, IL 60614.

What are Pearle Vision's operating hours?

Pearle Vision is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.