Pearle Vision

5.0
2155 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Chicago provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
400 W. Division St, Chicago, IL
60610, United States

Hours

Reviews

5.0
2,155 reviews
5 stars
2,115
4 stars
20
3 stars
3
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Kiara received consistent praise for her helpfulness, professionalism, and friendly demeanor, contributing to a positive customer experience.

Doctor Expertise

Doctors, particularly Dr. Galkina and Dr. Hungerford, were noted for their thoroughness and ability to answer questions effectively.

Customer Service

Overall, customers appreciated the attentive and accommodating service, with many expressing satisfaction with the no-pressure approach during their visits.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to specific staff members and service issues, indicating inconsistency.
  • MD
    Mary Lou Darow
    Jan 2, 2026
    5.0
    Kiara was awesome! She was so helpful with choosing the right fit glasses for me! I love my choice and can’t wait to get them!
  • MR
    Myrna Romo
    Dec 31, 2025
    5.0
    This has been the best experience I’ve had for my vision exam. The doctor was very informative on helping me understand the changes in my vision and shared with me any signs I should be aware of. Debbie is phenomenal. She was so warm and welcoming on arrival and thoroughly explained to me the benefits of my insurance, options for my glasses and helped me get the best deal for my new frames. Thank you to everyone at Pearle Vision in Old Town for helping me get my new year started with clear vision ahead!
  • FF
    Franny Fotopoulos
    Dec 30, 2025
    5.0
    Dr. Galinka and Kiara not only provided excellent care, they were such gems! Dr. Galinka taught me stuff about my contacts that in the 7 years I’ve been wearing the same prescription, I didn’t even know! Kiara provided amazing style advice and made sure I left with an order for glasses I was sure to be happy with. Very happy with my experience here!
  • NH
    Nia Howard
    Dec 26, 2025
    5.0
    Kiara was extremely helpful, honest & patient with the frame buying process and had such a lovely personality. She even pointed out some additional insurance coupons to help me maximize my benefits. 10/10, would definitely visit their location again :)
  • KL
    Kanithia Looney
    Dec 19, 2025
    5.0
    Kiara did a great job assisting me with finding a pair a lens and informed me of the rebate deal and discounts available and Dr. Masolak was very informative of my astigmatism and answer every question that I asked. Overall I had a nice experience.

Frequently Asked Questions About Pearle Vision

What services does Pearle Vision at 400 W. Division St provide?

Pearle Vision offers eye examinations, including Optomap retinal exams (availability varies by location), and provides prescription eyewear with a wide variety of designer frame brands.

What are the operating hours of Pearle Vision in Chicago?

Pearle Vision is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.