Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
338 reviews
5 stars
295
4 stars
11
3 stars2
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.
Repair Services
Many reviews mention quick and free repairs for glasses, with customers expressing satisfaction with the efficiency and quality of these services.
Mixed Experiences
While many customers had positive interactions, there are notable complaints about rude staff and poor communication, particularly over the phone.
Professionalism
The eye care professionals are often described as knowledgeable and thorough, providing excellent eye exams and personalized care.
- FSFriends And StuffJan 7, 20265.0nice and fun staff. helped me in a pinch, thanks
- EHEileen HollowayJan 4, 20262.0I have been wearing glasses and having eye exams for the past 80 years. I have never had a more cursory exam by an eye doctor. The staff was very professional and helpful.
- ZTZachary TurtonJan 3, 20265.0Great service. Took less than 2 minutes to fix my glasses when lens came out, free of charge!
- DCDev Jay City-LoftDec 21, 20255.0Again year and experience for new classes. And my yearly eye check up. All went the most part flawlessly. Connor, my representative through most of my experience was fantastic. Highly recommend them
- MBMystic BethDec 18, 20255.0Very nice staff, Connor helped me fix my glasses after they got ran over by a car! Got them fix in no time flat, cleaned them for me, and even helped me find my new frame when my insurance refreshes in a couple of weeks!!! Super knowledgeable and efficient staff!!
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and sunglasses.
Which designer brands are available at LensCrafters Optique?
We offer designer eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more.
What vision insurance plans does LensCrafters Optique accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Optique?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam online through our website using the provided reservation link.
Does LensCrafters Optique offer in-store pickup for eyewear?
Yes, in-store pickup is available for eyewear and other products.
What payment options are accepted at LensCrafters Optique?
We accept American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
Is LensCrafters Optique wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at LensCrafters Optique?
Nearby, you can visit Edgewater Mexican Cafe or That Little Mexican Café for meals, stop by Starbucks for coffee, or explore the Bryn Mawr Historic District to enjoy local landmarks and shopping.
Are there convenient banking and ATM services near LensCrafters Optique?
Yes, nearby you will find Chase Bank, First Midwest Bank, Old National Bank ATM, and Bridgeview Bank Group for your banking needs.
What local services are close to LensCrafters Optique that might be useful?
Close by are professional services like Organization Development Network of Chicago and Iris B Branding & Communications, as well as tutoring at Ace Tutoring Services and printing from The UPS Store 5249.