Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
331 reviews
5 stars
288
4 stars
11
3 stars2
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided excellent service.
Customer Service
Overall, customers reported positive experiences with customer service, highlighting quick responses, attentiveness, and willingness to assist with repairs and eyewear selection.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to appointment scheduling, rude staff interactions, and issues with phone support.
Quality of Care
Customers appreciated the thoroughness of eye exams and the knowledge of the doctors, often noting that their concerns were addressed with care.
Repair Services
The business received numerous compliments for efficiently handling repairs and adjustments to glasses, often at no charge.
- MFmargot fisherNov 10, 20251.0So rude. From beginning to end. Just save yourself time and go anywhere else.
- JDJordan DooleyNov 2, 20255.0The staff is so nice and helpful. They adjusted the frame on my glasses for no charge.
- LWLogan WobschallNov 2, 20255.0Jonathan helped me repair my glasses super quickly! He was an absolute lifesaver as I have no backup pair! Thank you!
- JOJonatan OrtegaOct 29, 20255.0Dr. Umar was great and really took his time with my exam. Nunu was great is helping me decide on updating me eyewear. Very happy with the staff there!
- DKDeb KauzlarichOct 24, 20255.0I got an appointment right away. The staff was terrific. They listened to what I had to say which doesn't always happen. I would highly recommend this LensCrafters!
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and sunglasses.
Which designer brands are available at LensCrafters Optique?
We offer designer eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more.
What vision insurance plans does LensCrafters Optique accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Optique?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam online through our website using the provided reservation link.
Does LensCrafters Optique offer in-store pickup for eyewear?
Yes, in-store pickup is available for eyewear and other products.
What payment options are accepted at LensCrafters Optique?
We accept American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
Is LensCrafters Optique wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at LensCrafters Optique?
Nearby, you can visit Edgewater Mexican Cafe or That Little Mexican Café for meals, stop by Starbucks for coffee, or explore the Bryn Mawr Historic District to enjoy local landmarks and shopping.
Are there convenient banking and ATM services near LensCrafters Optique?
Yes, nearby you will find Chase Bank, First Midwest Bank, Old National Bank ATM, and Bridgeview Bank Group for your banking needs.
What local services are close to LensCrafters Optique that might be useful?
Close by are professional services like Organization Development Network of Chicago and Iris B Branding & Communications, as well as tutoring at Ace Tutoring Services and printing from The UPS Store 5249.