Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
522 reviews
5 stars
492
4 stars4
3 stars3
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, professionalism, and willingness to help, with many customers highlighting specific employees like Chuck, Gea, and April.
Expertise
Customers appreciated the thoroughness and knowledge of the optometrists, particularly Dr. Vu, who explained procedures and options clearly.
Repair Services
Many reviews noted quick and effective repairs for glasses, often done free of charge, which contributed to a positive customer experience.
Location Experience
The Southport location was frequently mentioned as a great place to visit, with a welcoming atmosphere and efficient service.
Mixed Experiences
While most feedback was positive, a few customers reported issues with appointment scheduling and insurance processing, indicating room for improvement.
- MMMorgan MooreNov 10, 20255.0Staff and dr are amazing! Everything went smoothly. would recommend!
- MKMetalidol KeyNov 1, 20255.0I haven't had my eyes checked in a very long time. Dr. Vu and her staff were very friendly and extremely helpful with us. I appreciate them for being patient and explaining everything thoroughly to me. I can " see" us going back for our vision needs!
- FCFirst Dental CenterOct 29, 20255.0Had a great experience here at Lenscrafter. Anna and Gea did a great job with check and check out very personable! Dr Anh dao vu took her time to explain everything about my eye condition and had great bedside manner. Very professional. Would recommend to anyone in the neighborhood
- AHAnthony HydzikOct 23, 20255.0April and Dean were amazing, very accommodating. I had ordered contacts and run out prematurely, they had some trials to tide me over before the order arrives. Thank you!
- CLClaire LanglotzOct 13, 20255.0Great location! They were so helpful with a repair of glasses that have become way too big for me.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online using the scheduling link provided on LensCrafters' website or directly through their scheduling page.
What are the store hours for LensCrafters on North Southport Avenue?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:30 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options does LensCrafters accept?
LensCrafters accepts payments via debit cards, credit cards, Android Pay, and Apple Pay.
Are there other optometrists near LensCrafters on North Southport Avenue?
Yes, nearby optometrists include Doctors of Optometry - North Southport Avenue and Warby Parker, which might be useful for second opinions or eyewear options.
What local dining options are near LensCrafters for before or after my appointment?
Nearby dining includes Homemade Pizza Company, Potbelly Sandwich Shop, Einstein Bros. Bagels, Coobah, and Ann Sather, providing a variety of meal options to enjoy before or after your visit.
Are there any nearby retail stores or services I can visit along with LensCrafters?
Yes, nearby retail and service options include Kendra Scott for jewelry, Lush Cosmetics for beauty supplies, Casper Sleep Shop for mattresses, and various clothing stores like Gap, Madewell, and J.Crew.