Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
233 reviews
5 stars
219
4 stars3
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for being friendly, attentive, and helpful, with many customers highlighting specific employees for their exceptional service.
Expertise
Customers appreciated the knowledgeable staff, particularly the optometrists, who provided thorough explanations and personalized recommendations.
Efficiency
Many reviews noted the quick service for adjustments and repairs, often completed free of charge, contributing to a positive customer experience.
Positive Environment
The store atmosphere was described as welcoming and clean, enhancing the overall shopping experience.
Mixed Experience with Eye Exams
While most experiences were positive, there were a few complaints regarding the eye exam process, with some customers feeling rushed or upsold.
- PWPeter Wolf2 days ago5.0Team Lead James very kindly took the time to fix my loose-screwed glasses before they fell apart. The repair was swift (not more than 4-5 minutes), the staff courteous, all seamlessly accomplished while the team was attending to other customers with more urgent needs. 5 Star service.
- BLBaşar İlhanDec 21, 20255.0In store staff both respected our own space (didn't always stood with us always which is good) as well as attentive and kind, especially thinking we came 30minutes before closing so that was a big plus for us. They helped me to choose the best glasses for me.
- JZJessica ZhuangDec 19, 20255.0Dr. Mokaya is genuinely the most considerate optometrist I’ve met. It’s clear that she cares deeply about solving her patients’ problems while minimizing all possible inconveniences. No matter the issue, you won’t go wrong with booking an appointment with her — especially if it regards RGP lenses.
- MMMichelleDec 9, 20255.0Customer service is excellent. All the staff are approachable and very helpful, especially Deina, who assisted me in choosing the right eyeglasses frame. Dr. Rafael is also very pleasant and highly professional. Highly recommended!
- MSMarcello SansoneNov 30, 20255.0I came into LensCrafters very late on Black Friday weekend Sunday. I just wanted to look since I knew they’d be closing soon. James went above and beyond to not only help me find pairs I liked, but to contact my primary office to get my prescription set, size me and get an order for 2 glasses squared away efficiently and effectively. Amazing customer service from james!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer brands can I find at LensCrafters on North State Street?
You can find brands such as Ray-Ban, Oakley, Prada, Versace, Dolce & Gabbana, Burberry, Michael Kors, and more at this LensCrafters location.
Does LensCrafters accept vision insurance?
Yes, most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 908 North State Street?
LensCrafters is open Monday to Friday from 9:00 AM to 6:30 PM, Saturdays from 9:00 AM to 5:30 PM, and Sundays from 11:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=8616&storeId=10851
What payment options are available at LensCrafters on North State Street?
This location accepts payment via credit cards, debit cards, Apple Pay, and Android Pay.
Is the LensCrafters location wheelchair accessible?
Yes, the LensCrafters store at 908 North State Street has a wheelchair accessible entrance.
What nearby public transportation can help me reach LensCrafters?
The CTA Bus Stop 5375 is located nearby, providing convenient public transit options to reach LensCrafters at 908 North State Street.
Are there any nearby places to visit before or after your visit to LensCrafters?
Yes, you can visit local landmarks and services such as Two West, a landmark and historical building, or enjoy dining at Adalina, an Italian restaurant, nearby the LensCrafters location.
If I am searching for real estate services near LensCrafters, what nearby agents or agencies can I find?
Several real estate agents and services close by include EverNest, Diana Bzdyk Realtor, Pam Lynch @properties, Stephanie Kuang Real Estate, and Chicago Real Estate.