LensCrafters

4.8
558 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2736 N Clark St, Chicago, IL
60614-1503, United States

Hours

Reviews

4.8
558 reviews
5 stars
508
4 stars
17
3 stars
4
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing excellent service throughout their visits.

Professionalism

The optometrists and staff were noted for their professionalism, thoroughness, and ability to explain procedures and options clearly.

Repair Services

Many reviews highlighted the quick and free repair services offered, with staff going above and beyond to assist customers with their eyewear needs.

Cleanliness and Environment

The store was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.

Product Selection

Customers appreciated the wide selection of frames and lenses available, often finding options that suited their preferences.
  • SG
    Sergio Gonzalez
    Jan 4, 2026
    5.0
    Great service
  • MP
    Marsha Pruitt
    Dec 10, 2025
    5.0
    Dr Brill… and Maria and Elizabeth were great..!!
  • MN
    Matt Nelson
    Dec 7, 2025
    5.0
    Dr Brill hooked me up with my first pair of progressive lens and was very patient with all my questions. Hugo, in the front was very helpful and knowledgeable. He hooked me up with all the goodies in my glasses (transitions, blue light, smudge proof). Class A service!!!
  • RK
    Rachel Ko
    Dec 5, 2025
    5.0
    Dr. Vahidy was amazing! I’m new to this process as I’ve never had glasses before. I also have some related health concerns that she took time to discuss with me. She explained things in a way that was easy to follow, and she seemed very thorough and honest. Very grateful and highly recommend! Then, when I went to pick out my first ever frames, Sarkis was also so amazing and helpful! I loved the first frames he suggested for me. I probably browsed for over an hour trying to decide, and I ended up choosing that very first pair, which I don’t think has ever happened to me in any shopping situation ever! The gentleman behind the desk when we arrived was also so hospitable and patient as we filled out our forms, but I didn’t catch his name. This was a great experience all around, so many thanks to them! I’m excited for my new glasses!
  • AW
    Alicia Wright
    Dec 2, 2025
    5.0
    Everyone was very kind, knowledgeable, and professional. The exam was thorough and they really helped me narrow down frame choices and choose the best one for me.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.