Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
601 reviews
5 stars
527
4 stars
20
3 stars7
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Kyle, Jean, and Tim for going above and beyond.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their glasses were ready in a timely manner.
Professionalism
The optometrists and staff were frequently described as knowledgeable and professional, providing thorough eye exams and clear explanations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to customer service and issues with insurance handling.
Product Quality
Customers expressed satisfaction with the quality of glasses and the selection available, although there were some complaints about pricing and warranty issues.
- KSK SagraniNov 16, 20255.0Went in for my eye exam and contacts, Dr Violi was attentive , Heather was very efficient as well. Overall was a good experience at 225 N Michigan Ave. Have been a customer for 20 plus years. Good selection of Eyewear as well, have purchased over the years. Would recommend this location.
- WNWayne Tyrone NewellNov 11, 20255.0Great experience once again, this time in Illinois and not in Tennessee. It's great to be at home once again, among my friends Chicagoans
- AIAmber IndustriousOct 8, 20255.0Kyle was very pleasant to work with while visiting Chicago. Not only was he informative on frames, which resulted in me buying a pair of Prada frames that I absolutely love but he also recommended restaurants in the area! Very appreciated.
- AHAlexis HowellSep 28, 20255.0Everybody here was kind from booking a same day appointment over the phone to getting my glasses. The process was quick and efficient and I would highly recommend.
- BBBrittni BlouinSep 18, 20255.0I had a fantastic experience at LensCrafters thanks to Jean! From the moment I walked in, Jean was friendly, professional, and incredibly helpful. She took the time to answer all our questions, and made the entire process smooth and stress-free. Excellent customer service! Thank you, Jean, for going above and beyond!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Chicago offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace. They also specialize in prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 225 N Michigan Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online by visiting their scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0100&storeId=10851.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters has wheelchair accessible entrances to accommodate all customers.
Which nearby businesses can help with banking needs when visiting LensCrafters?
Citibank and U.S. Bank are nearby financial institutions where you can handle banking services during your visit to LensCrafters.
Are there places to eat near LensCrafters on Michigan Avenue?
Yes, Jimmy John's sandwich shop is close by, offering a quick and convenient option for a meal before or after your visit to LensCrafters.
Can I find gift shops near LensCrafters?
Yes, Hallmark and Sue's Hallmark Shop are nearby gift shops where you can find cards and gifts in the area around LensCrafters.