Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
606 reviews
5 stars
531
4 stars
20
3 stars7
2 stars7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising individual team members for their exceptional service.
Eye Exams
Customers report thorough and informative eye exams, with doctors taking the time to explain procedures and address concerns.
Frame Selection
The store offers a wide variety of frames, catering to different styles and budgets, although some customers noted that the selection could be improved.
Repair Services
Many reviews highlight the quick and free repair services provided, with staff going above and beyond to assist customers in need.
Mixed Experiences
While most feedback is positive, there are some complaints regarding customer service inconsistencies and issues with insurance handling.
- KDK. DeanDec 11, 20255.0Jean was thorough and helped me to pick the right pair of glasses! Dr. Violi was personable and helped me to pick the right contact lenses. Overall great experience.
- LMLeah MayesDec 7, 20255.0I have been coming here for ages and not just because of the convenience of being able to make appointments for Sundays. The eye doctors here are all thorough and knowledgeable and committed to their patients, but what sets this office apart from other locations is the kind, efficient staff. Everyone goes out of their way to make the experience pleasant, comfortable, and easy. Heather is always tremendously helpful; Kevin is so friendly and fun and gives great, sensible advice (turns out he’s always been right!); and I count on Jean to choose the perfect frames for me because she has impeccable taste and knows what I like and what will work with my prescription and my face. I enjoy my visits and am always happy with the results. The follow-up and reminders are perfect, too.
- KSKiersten SheetsDec 5, 20255.0So helpful with my repair! Very polite and fast. Thanks so much!
- SESascha E.Nov 29, 20255.0They repaired my glasses for free and saved my weekend here in Chicago. Super friendly and helpful.Hands down !
- KSK SagraniNov 16, 20255.0Went in for my eye exam and contacts, Dr Violi was attentive , Heather was very efficient as well. Overall was a good experience at 225 N Michigan Ave. Have been a customer for 20 plus years. Good selection of Eyewear as well, have purchased over the years. Would recommend this location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Chicago offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace. They also specialize in prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 225 N Michigan Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online by visiting their scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0100&storeId=10851.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters has wheelchair accessible entrances to accommodate all customers.
Which nearby businesses can help with banking needs when visiting LensCrafters?
Citibank and U.S. Bank are nearby financial institutions where you can handle banking services during your visit to LensCrafters.
Are there places to eat near LensCrafters on Michigan Avenue?
Yes, Jimmy John's sandwich shop is close by, offering a quick and convenient option for a meal before or after your visit to LensCrafters.
Can I find gift shops near LensCrafters?
Yes, Hallmark and Sue's Hallmark Shop are nearby gift shops where you can find cards and gifts in the area around LensCrafters.