Business Details
About
Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!
Location
Hours
Reviews
3.5
200 reviews
5 stars
113
4 stars
13
3 stars2
2 stars
4
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their professionalism and care, many reviews highlighted issues with rudeness, unprofessional behavior, and a lack of urgency among employees.
Wait Times
Customers consistently reported extremely long wait times, often exceeding four hours, which significantly detracted from their overall experience.
Customer Service
There were numerous complaints about poor customer service, including unhelpful responses from staff, lack of communication, and perceived discrimination towards certain donors.
Facility Conditions
The facility was noted to be clean, but there were complaints about the cleanliness of restrooms and the overall organization of the donation process.
Management Issues
Many reviews pointed to a lack of effective management and staffing, leading to operational inefficiencies and dissatisfaction among donors.
- OPOscar PerezDec 26, 20254.0Kedplasma has some of the best staff that I've encountered at a plasma center. They are great at what they do and tend to their patients with care
- DGDavid GomezDec 23, 20251.0Super duper slow, some good workers and some chat too much, but super slow
- SRSomnu RamirezDec 15, 20251.0Wow… wanted to try this place out but all the negative reviews within a month is a complete turn off. Who cares about 100 if you have to wait 4 hours to even donate. Couldnt imagine how it is for first timers. Smh
- QLQuentin LeeDec 6, 20255.0Kyla the person that stuck me last week was very professional and friendly made the whole experience great
- ABAsia ByrdDec 5, 20251.0Complete waste of time stood outside to be told that I would not be able to be taken as a return donor bc of one phlebotomist is on duty
Frequently Asked Questions About KEDPLASMA Chicago
What is the primary service offered by KEDPLASMA Chicago?
KEDPLASMA Chicago is a blood donation center specializing in plasma collection and procurement, which is processed into life-saving therapies.
What are the operating hours of KEDPLASMA Chicago?
KEDPLASMA Chicago is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 4 PM, and closed on Sundays.
Where is KEDPLASMA Chicago located?
It is located at 2722 N Central Ave, Chicago, IL 60639, USA.
How can I schedule a plasma donation appointment at KEDPLASMA Chicago?
You can schedule your plasma donation appointment by visiting their website or calling +1 312-212-0331.
What languages are supported at KEDPLASMA Chicago?
KEDPLASMA Chicago supports English for communication.
What should I expect during a plasma donation at KEDPLASMA Chicago?
During plasma donation, your plasma is collected to be used for life-saving therapies, with care focused on your health and safety throughout the process.
Are there any nearby pharmacies to KEDPLASMA Chicago?
Yes, CVS Pharmacy is nearby, providing convenient access to medications and health products before or after your visit.
What dining options are available near KEDPLASMA Chicago?
Nearby dining options include El Taconazo La Fiesta and Takeria El Taconazo for Mexican cuisine, as well as Endi's for American-style meals and Sparga's Pizza for fast food.
Are there automotive services close to KEDPLASMA Chicago?
Yes, you can find Car-X Tire and Auto, CarX Auto Service, AutoZone, and Maverick Auto Parts in the vicinity for your automotive repair and parts needs.
Can nearby attractions like Stereo Nightclub and Lucha Cafe be visited around KEDPLASMA Chicago?
Yes, Stereo Nightclub and Lucha Cafe are close by, offering nightlife and coffee options that you might enjoy before or after your plasma donation visit.