Insight Hospital & Medical Center Chicago formerly known as Mercy Hospital and Medical Center is a 414-bed general medical and surgical teaching hospital in Chicago, Illinois. Established in 1852, the hospital was the first chartered hospital in Chicago.
At Insight, we are dedicated to delivering the most compassionate, loving, expert, and impactful care in the world to our patients. Our patients deserve to have the best experience in the world when they enter our facilities. Our community requires nurturing and support. Our country will continue to flourish as we all join our hands to take care of the most vulnerable among us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.