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Insight Hospital & Medical Center Chicago

About

Hospital
Insight Hospital & Medical Center Chicago formerly known as Mercy Hospital and Medical Center is a 414-bed general medical and surgical teaching hospital in Chicago, Illinois. Established in 1852, the hospital was the first chartered hospital in Chicago. At Insight, we are dedicated to delivering the most compassionate, loving, expert, and impactful care in the world to our patients. Our patients deserve to have the best experience in the world when they enter our facilities. Our community requires nurturing and support. Our country will continue to flourish as we all join our hands to take care of the most vulnerable among us.

Location

Insight Hospital & Medical Center Chicago
2525 S Michigan Ave, Chicago, IL
60616, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.