For over 127 years, Humboldt Park Health has remained a steadfast community-based Safety-Net
provider of comprehensive patient care services. The hospital has undergone transformational
change beginning with its name two years ago, going from Norwegian American Hospital to
Humboldt Park Health and adapting the tagline, Advancing Health Equity. The mission of
eradicating health disparities is anchored throughout HPH’s pioneering health equity pillars, weaving
equity into the DNA of the hospital through its framework - Our People, Our Patients, Our
Organization, and Our Community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.