We started Broad Street because we believe there is a better way to deliver Home Care. Our goal is to go beyond the basic necessities, to focus on enhancing the overall quality of life. We strongly believe that choice is the key component to effective care; preserving dignity and promoting independence. At Broad Street, we don’t look to drive our clients’ decisions, but to provide comprehensive support to live the life they choose.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.