Advanced Urgent Care

3.8
160 reviews

About

Urgent CareGeneral Practitioner
Advanced Urgent Care’s state of the art facility empowers patients with a friendly, highly-skilled staff and the compassionate care they need. Open daily from 8:00 AM to 8:00 PM, Advanced Urgent care offers an engaging and comprehensive emergency room environment for non-life-threatening injuries and illnesses. With shorter wait times and medical costs and co-pays coming in at mere fractions of what conventional hospitals charge, Advanced Urgent Care is the premier walk-in clinic for those seeking medical care.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Advanced Urgent Care
5907 W 63rd St, Chicago, IL
60638, United States

Hours

Reviews

3.8
160 reviews
5 stars
109
4 stars
1
3 stars
1
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Doctor Quality

Dr. Alzein received high praise for his thoroughness, compassion, and ability to listen to patients' concerns, with many customers expressing gratitude for his care.

Staff Professionalism

While many reviews highlighted friendly and professional staff, there were also complaints about rudeness and unprofessional behavior from some staff members.

Wait Times

Several customers reported long wait times, even with appointments, leading to frustration and dissatisfaction.

Mixed Experiences

Customer experiences varied widely, with some praising the clinic for quick service and effective treatment, while others reported misdiagnoses and poor service.

Customer Service Issues

There were multiple complaints regarding billing issues, lack of communication, and unhelpful front desk staff.
  • DD
    Dino
    4 days ago
    5.0
    Dr. Alzien is extremely thorough. He explores every aspect of your sickness and proceeds accordingly. He does more than the hospitals do. I left the ER still feeling the same way when I went in, but with him I felt much better leaving. He refers you to specialists if need be and follows up with him afterwards. I love that doctors office. I highly recommend!!
  • RR
    Rafi
    6 days ago
    5.0
    They have been good to me every time I go visit. I only get sick once a year, around Thanksgiving. I’m not sure how I always get strep, bronchitis or Covid at this same time each year. But I stop by and I’m feeling much better after. Very helpful. Great experiences
  • MC
    Manuel Carrillo
    Oct 9, 2025
    5.0
    I came in with an ear infection the pain, pressure I've felt was unbearable but Doctor Alzein made the swelling pain go away in matter of minutes. The staff here are great Very professional .
  • CW
    Carol Wolf
    Sep 25, 2025
    5.0
    Dr Alzien is the best Excellant caring Doctor Listens to you and helps you Always there for you
  • MG
    Melina Garcia
    Sep 18, 2025
    5.0
    My experience was so good, the staff was welcoming ang I got seen pretty fast. Dr Alzein was so friendly and caring for my pain to go away made me felt that as his patient he cared for my wellbeing. I would totally recommend coming.

Frequently Asked Questions About Advanced Urgent Care

What are the operating hours of Advanced Urgent Care?

Advanced Urgent Care is open daily from 8:00 AM to 8:00 PM, with the last patient accepted at 7:59 PM.

Where is Advanced Urgent Care located?

Advanced Urgent Care is located at 5907 W 63rd St, Chicago, IL 60638, USA.