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Business Details
About
OptometryContact Lenses SupplierEye Care CenterEyeglass RepairOpticianSunglasses Store
Big City Optical on Randolph Street in the West Loop is your trusted destination for comprehensive eye care services. Our skilled optometrists provide thorough eye exams to maintain your eye health. Whether you're in need of prescription eyewear or contact lenses, we offer a wide variety of options to suit your style and preferences. Experience top-quality eye care in the West Loop at our Randolph Street location.
Location
Big City Optical - West Loop On Randolph Street
916 West Randolph Street, Chicago, IL
60607, United States
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.