Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
663 reviews
5 stars
581
4 stars
17
3 stars4
2 stars7
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific associates like Laura and Michelle for their exceptional service.
Product Quality
Customers appreciated the wide selection of frames and the quality of the eye exams, with many expressing satisfaction with their glasses and the fitting process.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to customer service, particularly with appointment scheduling and communication issues.
Store Environment
The store was noted for being clean, organized, and modern, contributing to a pleasant shopping experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices of glasses and lenses, indicating that affordability is a concern.
- TTTiffy1 day ago1.0Me and my husband went in 11/3 to get fitted for the new meta glasses that experience was fine. Got the call on my birthday that the glasses was in and ready for pick up I informed them that week as the fitting we would be out of town can someone pick them up and the answer was yes when the call came in on 11/17 my birthday all of a sudden they cant be picked up by any but me ok cool I call back Tuesday 11/18 and someone else informed me that the glasses i wanted never came in now it’s a big run around with nothing cleared up why was i called if the set wasn't in why all of a sudden you don't know my information going thru a third party never again this place unprofessional and rude run far away from this place. Also wanted to pay for the glasses 11-3 and they told us we had to wait til they came in to do so which is crazy because it’s a guarantee pick up
- BEBryan E6 days ago5.0Andrew was excellent and very efficient. Will come back.
- FMfam mendezNov 15, 20255.0Laura was amazing. Will definitely be returning for next years glasses
- MVMichael VecchiNov 5, 20255.0Stopped in with broken lenses, they fixed them in a matter of minutes free of charge, absolutely amazing!
- GGGloria GordilsOct 26, 20251.0I purchased glasses this year. I kept my old frame and just replaced the lens with my new prescription. The temple of the frame broke, and I took them back to LensCrafters to see if they could, repair them. I was instantly told that they could not repair them and that I would need to purchase a new pair. I paid over $900 for my glasses THIS YEAR, and now I have to BUY A NEW PAIR? I decided to take my glasses to The Eyeglass Store in Oak Park and they were ABLE TO REPAIR MY GLASSES FOR $25!!!! I was a long-time LensCrafters customer, but after this experience, I will not be returning.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
The store offers brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, most vision insurance plans like EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others are accepted.
What payment options does LensCrafters accept?
Accepted payment methods include American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
What are the store hours at LensCrafters in Chicago Ridge Mall?
Monday to Thursday from 9 AM to 7 PM, Friday and Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 6 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online through LensCrafters' scheduling link available on their website.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses or contact lenses, and any questions you have for the optometrist.
Which nearby stores can I visit for fashion and accessories while at Chicago Ridge Mall?
Nearby stores include Journeys for shoes and clothing, The Children's Place and OshKosh B'Gosh for children's clothing, and Victoria's Secret for women's fashion.
Are there nearby places where I can relax or get beauty treatments after visiting LensCrafters?
Yes, nearby you can visit 168 Relax Station, DV Nails Spa, SEVA Beauty, Relax Magic, and Brow Art 23 for spa and beauty services.
Which mobile phone stores are near LensCrafters at Chicago Ridge Mall that I can visit?
Nearby mobile phone stores include Verizon, Cellular Sales, and Sprint Store for your mobile device needs.