National Seating & Mobility

1.9
9 reviews

About

Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

National Seating & Mobility
3808 W Springfield Ave, Champaign, IL
61822, United States

Hours

Reviews

1.9
9 reviews
5 stars
2
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0
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1 star
7
  • JH
    Justin Hausmeister
    Nov 4, 2025
    1.0
    I've been trying to get service for my chair for several months and no one answers the phone nor do they returns phone calls.
  • DM
    Darlene Munoz
    Oct 15, 2025
    1.0
    We have been trying to get my sisters wheelchair fixed for months now I finally called and was told two weeks for insurance and 2 weeks for parts then they call to schedule repair and this is for every work order it seems her chair is never really fixed before other issues occur and takes months to even get a repair. It’s crazy ! Now her controller arm is completely off and she has no way to get around. It’s sad she has to stay in her apartment for months waiting on all the repairs 🥲
  • LT
    Linda Tranchant
    Sep 9, 2025
    5.0
    They were so helpful, and Kiada was so wonderful and friendly. She helped me get my chair in time for our trip. Also the young man that helped us get the chair into the car was so nice and helpful
  • AB
    Alex Bell
    Aug 26, 2025
    1.0
    Ed and Todd were excellent at getting orders through and repairs completed. I have always worked with Ed and Todd on all my wheelchair needs and repair. Ever since they were let go this place has gone super lazy. They do not fulfill orders and they ignore their clients.
  • JJ
    Judy
    Jul 27, 2025
    1.0
    I’m not sure where to start. We used this office of National Seating and Mobility for over a decade, based on the recommendation of my son’s school physical therapist. As my son’s mobility worsened, they made the necessary changes to allow him to be as functional as possible—something not easy, given his situation. Over the years, I never once sensed any frustration, no matter how many adjustments had to be made. Ed, the wheelchair repair technician, could fix anything my son managed to do to his wheelchair. I don’t know what happened, but for the past year or longer, no one—from the people answering the phones to the repair people who are supposed to work on the wheelchairs—seems to know what they are doing. It’s as if every day is their first day on the job. I hate writing negative reviews, but I can’t imagine anyone being satisfied with their service based on my recent experience.

Frequently Asked Questions About National Seating & Mobility

What services does National Seating & Mobility in Champaign offer?

National Seating & Mobility provides one-of-a-kind mobility solutions designed for comfort and safety, as well as remote evaluations and service & repair of mobility equipment.

Where is National Seating & Mobility located in Champaign?

It is located at 3808 W Springfield Ave, Ste B, Champaign, IL 61822, USA.