LensCrafters

4.7
425 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1320 Torrence Ave, Calumet City, IL
60409-5512, United States

Hours

Reviews

4.7
425 reviews
5 stars
377
4 stars
19
3 stars
3
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and attentive, providing excellent customer service throughout the experience.

Professionalism

Doctors and staff are noted for their professionalism, thoroughness in exams, and ability to explain procedures clearly.

Atmosphere

The store is frequently mentioned as clean and welcoming, contributing to a pleasant shopping experience.

Product Quality

While many customers appreciate the selection of frames and quality of service, there are some concerns regarding pricing and billing transparency.
  • VC
    VALERIE CLOTT
    Dec 29, 2025
    5.0
    Lens Crafters in Calumet City is fantastic! The staff is very nice, friendly and knowledgeable. The courtesy they give to each person is top notch. This is my 2nd year and I will be keeping all my visits with this location. Thanks for all your help❤️
  • LG
    Lisa Garcia
    Dec 22, 2025
    5.0
    Staff was very attentive and helped me with getting another pair of glasses. Everything went smoothly and quick. Awesome service!!
  • AG
    Anna Marie Greenawalt
    Dec 2, 2025
    5.0
    This was the first time, but I went to Lenscrafters. I Was so happy the assistant took his time and did 3 different tests on my eyes and sense of hair glasses for 4 years it definitely was time to get upgraded! When I saw the doctor it was so great that he explained so much about my eyes And being diabetic I wanted the retinal scan. After completing the I test, I got new glasses. And what a difference I can see better now I am so happy that I went there. Now, I don't have any more headaches!!! Thank you and Im going there every year now!!❤️
  • UH
    Unice Hobby
    Dec 1, 2025
    5.0
    Exceptional experience!!!
  • VW
    Vickie Wilson
    Oct 6, 2025
    4.0
    Visit was great!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.