LensCrafters

4.7
419 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1320 Torrence Ave, Calumet City, IL
60409-5512, United States

Hours

Reviews

4.7
419 reviews
5 stars
371
4 stars
19
3 stars
3
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, attentive, and professional, with specific mentions of individuals like Christina, Sheena, and Dr. Lawless for their exceptional service.

Professionalism

Customers frequently noted the professionalism of the doctors and staff, highlighting thorough examinations and clear communication regarding procedures and options.

Atmosphere

The store environment was described as welcoming and pleasant, contributing to a positive overall experience for many visitors.

Product Quality

While many customers appreciated the selection of frames and quality of eyewear, there were some complaints regarding pricing and issues with prescriptions.

Appointment Management

Several reviews mentioned issues with appointment scheduling and wait times, indicating a need for improvement in managing customer flow.
  • VW
    Vickie Wilson
    Oct 6, 2025
    4.0
    Visit was great!
  • LC
    Louise Craig
    Sep 14, 2025
    5.0
    Overall excellent visit! Qualified doctor, thorough exam and convenient location.
  • TT
    Tabitha
    Sep 7, 2025
    5.0
    Dr. Lawless is always so attentive, proficient and professional. The entire staff today was as well
  • KW
    Kennya “Kay” Watkins
    Aug 30, 2025
    5.0
    I went in for contacts and came out with an amazing experience including receiving my contacts. The staff were friendly and patient. As a team they responded to each other well. As a customer, I felt at home and I could honestly say I enjoyed my experience.
  • KB
    Karen Boylan
    Aug 29, 2025
    5.0
    All the staff were nice and friendly. However, there was one person who went above and beyond, Ms.Tina. There were 3 of us and she took her time with each one of us, helping us pick out the frames that matched our faces the best. She was especially attentive to my niece who has "challenges". She was patient, picked up on her body language and gestures and left her with a big smile with her pick. Tina made our visit pleasant and fun!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.