Touchette is a general acute care hospital offering a full line of services for every stage of life, including our expanded Emergency Department, new Behavioral & Wellness Center, and extensive Physical Therapy services. We also offer wellness and education programs, senior housing, and our Medical Specialists to extend care into the community. We continue to break down the barriers that stand in the way of the quality, compassionate care everyone deserves.
Today, we proudly serve the Metro East communities of Alorton, Cahokia, Centreville, East St. Louis, Washington Park, and the surrounding region.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.