Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
393 reviews
5 stars
358
4 stars
9
3 stars1
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Erriann and Maritza for their exceptional service.
Efficiency
While many reviews noted quick and efficient service, some customers expressed frustration with slow wait times during appointments.
Product Quality
Several customers reported issues with the quality of glasses and lenses, including incorrect prescriptions and durability concerns.
Doctor Experience
Customers consistently praised the optometrists, particularly Dr. Omari, for their thoroughness, knowledge, and caring approach.
- CHchristopher hanakaDec 17, 20255.0I was in town for work and forgot my contacts and glasses at home. I walked into the store and the team immediately worked with me to set up a new eye exam. I was in and out of the store with new contacts in 30 mins. Greta experience and people.
- DDDawn DamrowDec 9, 20255.0My husband and I were greeted the moment we walked in by Erriann. Another associate helped answer some questions my husband had while we browsed the frames. Erriann was very helpful and professional. She helped me pick a different frame because the one I chose wouldn’t work for my prescription. She explained and showed in writing the insurance savings for both of us. I highly recommend this LensCrafters!
- MLMaricarmen LeonNov 26, 20255.0I had such a great experience at LensCrafters thanks to Erriann. She was incredibly kind, approachable, and patient. She took the time to explain everything thoroughly and made the whole process super easy to understand. She even helped me pick out my glasses — she told me a pair looked good on me before I even saw them myself, and when I looked in the mirror, she was absolutely right! I ended up choosing those glasses because of her great eye and honest guidance. Her customer service was amazing, and she truly made me feel cared for. I’m really grateful and highly recommend her!
- LSLeisan SlavNov 14, 20254.0I go to this place for 3 years and happy with the doctor. She is very nice and knowledgeable! Would come back again and again for her. But star went down because of customer service. I don’t wanna give less stars but I want management to consider this review importantly. Very slow service. If you have slow life and can spend almost 2 hours here then place is perfect for you ☺️ for me it was slow. I would suggest to do training to work more efficiently, and respect customers time also. Otherwise place is beautiful and doctor is great !
- SHSarah HammadNov 9, 20255.0I had such a wonderful experience with Maritza at LensCrafters! She truly cares about her clients and goes above and beyond to make sure everything is done correctly—whether it’s scheduling an appointment with the ophthalmologist, helping with insurance coverage, or finding the perfect pair of glasses that fit your prescription. Maritza actually helped me during my first visit back in February 2024, and I was so impressed by her professionalism and kindness that I came back this year. I’m happy to say she provided the same outstanding care and efficiency as before. She always greets customers with a warm smile and genuine enthusiasm. LensCrafters is lucky to have someone like Maritza on their team, and because of her, I’ve referred many friends and family members to this location. Thank you Maritza, for consistently making the experience such a positive one!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters in Burr Ridge offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters in Burr Ridge?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Brooks Brothers, Bulgari, Coach, Giorgio Armani, Michael Kors, Persol, Polo, Ralph Lauren, Tiffany & Co., Tory Burch, and Vogue.
Does LensCrafters Burr Ridge accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Burr Ridge?
The store is open Monday and Wednesday from 9:00 AM to 7:00 PM; Tuesday, Thursday, and Friday from 10:00 AM to 7:00 PM; Saturday from 9:00 AM to 6:00 PM; and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam online for LensCrafters Burr Ridge?
Yes, you can schedule an eye exam online via their booking link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5392&storeId=10851
Does LensCrafters Burr Ridge offer in-store pickup for eyewear?
Yes, LensCrafters in Burr Ridge offers in-store pickup service for selected eyewear products.
What nearby places can I visit before or after my appointment at LensCrafters?
Nearby places include Qua Wellness and Med Spa for relaxation, 1FD Implant Center and 1st Family Dental for dental care, and Bouq Box Flowers or Petal Station for gifts and flowers.
Are there any nearby dining options near LensCrafters Burr Ridge?
Yes, nearby dining options include Capri Mex, Stix & Stones Wood Fired Pizza, Cooper’s Hawk Winery & Restaurant, and Olive Tree Mediterranean Cuisine.
Where can I get a haircut near LensCrafters Burr Ridge?
Master Cuts and Salon Hype are nearby salons where you can get a haircut.
What payment options are accepted at LensCrafters Burr Ridge?
They accept various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.