Planet Fitness

Reviews

• AR

  Angel Rivera

  Oct 25, 2025
  5.0
  Great place when you just want to get a quick workout in
• EM

  Elisa Medina

  Oct 23, 2025
  5.0
  This gym is great! The staff is friendly and always keeps the gym clean. Rob is awesome and always makes sure everyone is taken care of.
• HH

  Hanan Hannoon

  Oct 10, 2025
  1.0
  Manager is absolutely rude!!
• BB

  Bettina

  Oct 1, 2025
  4.0
  Great facility with a little room for improvement.The staff at this gym creates a welcoming atmosphere and consistently greets me when checking in. The facility is well-maintained, with a clean workout area and spotless women's locker room. I particularly appreciate that equipment is properly serviced and kept in good working order. I'm giving four stars instead of five due to the hours of operation. Extended hours like opening earlier in the morning and closing later in the evening,would make this gym more accessible for members with varying schedules.
• CB

  Carolyn Barclay

  Sep 22, 2025
  3.0
  Please, I am updating my review, since it seems to be the best way to communicate. Your previous response is disappointing. I have been attending this gym 4-5 times a week, since March. Im not here to hang out. I take my lifting seriously, tracking my eights, reps and so forth. I'm not here to sit on my phone and post pics. Ive watched this gym decline. It's not as clean and the equipment is becoming damaged. Tears on the plank machine for 2 months , and you only put an out of order sign on it.? You take my money monthly, but can't keep up with upkeep? Your tanning bulbs are so dim. I share my concerns at the desk, with the new manager. Nothing helps. Customers wear jeans and boots, this also tears up the padding, right? Customers sit on equipment on their phones, while others wait for their turn? You say to go to another PF for longer hours? Have you reviewed their hours? I came from the one in hickory hills, it's closer to my home. I stopped going when a patron threatened to get his gun, when he argued with another. I've tried going back. The newer equipment doesn't match. I had to figure new ergonomics, with different seat heights and different weight amounts. Silly to think any equipment would be an exact match. The 2nd tv at your gym is now always off. The music always too loud, the most of us wear our own music. People have bags lying all over, onstead of using lockets. Your staff ignore everything. I see the decline, you dont? Why can't I get my money's worth from this gym anymore? Why close at 7 on weekends? Take some pride in your gym, please. Your answer shouldn't be for me to go another gym, fix this one. I see a new PF opening in Orland? Is this my only hope? This is my fave local PF gym, staff is friendly, its safe with a good vibe. But Covid is over, let's fix the hours? Can I get a discount, since this gym closes so early? Seriously. Can the company remind patrons that there is a phone area and NOT to sit on equipment and scroll through one's phone? Can we NOT have teenagers in free for the summer, while I am not discounted for shortened hours? No one baby sat these little punks, whom slammed equipment around, took lotsa pics and took weights from machines while I was using them.

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