Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
150 reviews
5 stars
144
4 stars2
3 stars0
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting individual employees like Jake, Alyssa, and Donna for their exceptional service.
Atmosphere
The new location is noted for its modern, clean, and welcoming environment, contributing to a pleasant shopping experience.
Product Selection
The store offers a wide variety of frames and lenses, with many customers appreciating the extensive selection available.
Accessibility
While most experiences were positive, some customers expressed frustration with difficulty in reaching the store by phone for appointments or inquiries.
Emergency Services
Several reviews highlighted the staff's willingness to assist with urgent needs, such as repairs and replacements, often going above and beyond to accommodate customers.
- DLDebi LaRiveNov 12, 20255.0Excellent customer service. Lenscrafters takes care of their customers. They have earned my business in the future for sure!
- BFBrandon FritzlerNov 11, 20255.0Friendly staff, comfortable environment. The doctor and staff were great!
- MSMonique ShericeOct 20, 20255.0I just wanted to reach out to someone whether the bourbonais center or corporate to let you guys know this was my first time EVER coming to LensCrafters, despite wearing glasses since the age of 10(I'm 50). I truly felt loved by you guys, and it didn't seem phoney. I mean all of you made me feel at home. I will definitely be coming to you guys for next pair of glasses and I AM buying the most expensive pair, just so you guys can have commission (if it helps). Yeah I'm weird I know. I believe in giving people their flowers. Monique and Clint.
- ESelaina saisAug 8, 20255.0All the staff was so smart and nice I’ve been coming since I was a kid and this is the best staff I’ve experienced. Jake was a great pre tester and Alyssa and Elizabeth helped a lot with my frames. Glasses turned out great!
- RHRyan HerrJul 15, 20255.0Very pleasant experience! I’ll be going back for sure
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Bourbonnais offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters in Bourbonnais?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the operating hours of LensCrafters in Bourbonnais?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Where is LensCrafters located in Bourbonnais?
LensCrafters is located at 2024 N. State Rt 50, Space A5, in Bradley Commons, Bourbonnais, IL 60914.
How can I schedule an eye exam at LensCrafters in Bourbonnais?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0539&storeId=10851
Does LensCrafters in Bourbonnais offer in-store pickup?
Yes, LensCrafters offers in-store pickup services.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there other eye care providers near LensCrafters in Bradley Commons?
Yes, nearby there is Doctors of Optometry - Bradley Commons offering optometry and health services, providing additional eye care options.
What dining options are available near LensCrafters in Bradley Commons?
Near LensCrafters, you can find several restaurants such as Noodles & Company for Asian cuisine, Taco Bell for fast Mexican food, Buffalo Wild Wings for American fare, Olive Garden for Italian dining, and McDonald's for quick meals.
What other retail stores are close to LensCrafters in Bradley Commons?
Nearby retail stores include GameStop for video games, Kohl's department store, Shoe Carnival for shoes, and Rue21 for clothing and fashion accessories.