LensCrafters

4.9
268 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2024 N. State Rt 50, Bourbonnais, IL
60914, United States

Hours

Reviews

4.9
268 reviews
5 stars
255
4 stars
6
3 stars
0
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, attentive, and knowledgeable staff, highlighting their willingness to go above and beyond to assist.

Atmosphere

The new location is noted for its clean, modern, and comfortable environment, contributing to a pleasant shopping experience.

Product Selection

The store offers a wide variety of frames and lenses, with many customers appreciating the extensive selection available.

Accessibility

While most experiences were positive, some customers reported difficulties in reaching the store by phone, indicating a need for improved communication.
  • MC
    Mia Crowley
    Dec 28, 2025
    5.0
    Elizabeth did an amazing job adjusting my new frames - very attentive, knowledgeable, and kind. I highly recommend!
  • DL
    Debi LaRive
    Nov 12, 2025
    5.0
    Excellent customer service. Lenscrafters takes care of their customers. They have earned my business in the future for sure!
  • BF
    Brandon Fritzler
    Nov 11, 2025
    5.0
    Friendly staff, comfortable environment. The doctor and staff were great!
  • MS
    Monique Sherice
    Oct 20, 2025
    5.0
    I just wanted to reach out to someone whether the bourbonais center or corporate to let you guys know this was my first time EVER coming to LensCrafters, despite wearing glasses since the age of 10(I'm 50). I truly felt loved by you guys, and it didn't seem phoney. I mean all of you made me feel at home. I will definitely be coming to you guys for next pair of glasses and I AM buying the most expensive pair, just so you guys can have commission (if it helps). Yeah I'm weird I know. I believe in giving people their flowers. Monique and Clint.
  • ES
    elaina sais
    Aug 8, 2025
    5.0
    All the staff was so smart and nice I’ve been coming since I was a kid and this is the best staff I’ve experienced. Jake was a great pre tester and Alyssa and Elizabeth helped a lot with my frames. Glasses turned out great!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.