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Pearle Vision

4.3
(334 reviews)

Business Details

1243 W. Boughton Road, Bolingbrook, IL
60440, United States
(630) 679-0900

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Bolingbrook provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1243 W. Boughton Road, Bolingbrook, IL
60440, United States

Hours

Reviews

4.3
334 reviews
5 stars
265
4 stars
11
3 stars
3
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Josephine, Jennifer, and Dr. Berry.

Efficiency

Customers frequently noted the quick service and efficiency in getting glasses and contacts, with many expressing satisfaction with the speed of their appointments and orders.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding billing issues and customer service, particularly related to miscommunication and unexpected charges.

Professionalism

The professionalism of the staff, especially the optometrists, was frequently mentioned, with customers appreciating thorough examinations and clear explanations.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, often mentioning successful adjustments and the effectiveness of their prescriptions.
  • SB
    Susan Boyd
    Feb 17, 2026
    5.0
    Josephine was very helpful and got my glasses super fast
  • AE
    Aniya Emerson
    Feb 17, 2026
    5.0
    Brandon and Jennifer were amazing! Brandon helped fixed my glasses for me and Jennifer was extremely patient. They were very energetic and helped me pick out my perfect pair!!
  • DR
    Daniel Richmond
    Feb 13, 2026
    5.0
    My girlfriend and I came in yesterday, and received excellent assistance from Jennifer and Brandon, who set up our appointments for today. They also were very helpful with ny problem of typically being able to see around my glasses Jennifer continued to be of great assistance, and between a smooth pair of doctor visits, helped us choose frames and we were even able to discuss lenses and their tradeoffs. I always come here because of the excellent service, and Jennifer and Brandon were no exception in this regard. If looking to see the doctor, be sure to make an appointment in advance. Highly recommend.
  • DL
    Dr. Tina Lott
    Feb 7, 2026
    5.0
    The fantastic trio—-Alaina, Jennifer, and Saira——made my day. The ladies were attentive, engaging and genuine in their interactions. They even wished me a happy birthday and asked how it went. These days, people are so remiss of others and are often self focused but not these three. I really appreciate Alaina’s welcoming smile and compliments about my kids and their respectful interactions with her , Jennifer’s sense of humor (she laughed at my terrible jokes lol) and patience with my kids, and Saira’s approachable and warm temperament and additional compliments on my parenting. Dr. Berry is awesome as well. He is always full of jokes, and is very thorough with our examinations. These attributes make the visit easy and welcoming. The team at the Bolingbrook Pearle Vision is unmatched!
  • EP
    E P
    Feb 2, 2026
    1.0
    My husband and I both went in for an exam and a new pair of glasses. We both ordered the glasses after the exams. My husband ordered his before I had a chance to pick my frames, they had dilated my pupils and I could not see the price tags very well. When I finally decided on a frame I was very specific that I did not want any special additions to my lenses. I wanted them very basic, none of that blue light stuff or anything that was not necessary. I was told this was fine and supposedly they were priced out that way. When I went to pick up my glasses there were extra charges on there totalling $76 out of pocket. I asked what the add ONS were, they were explained to me and I said, I specifically asked not to have these add ONS. I don't want them. The girl at the counter said there was nothing they could do so she offered me a free care kit. My husband went this past Saturday to get his and had a charge that he questioned. The same person that took care of me when I picked up my glasses could not explain what the charge was. I've been to two other locations and never had any extra charges or add ONS to my glasses that I didn't ask for. My husband originally went to another location as well and never had extra things on his bill. We will for sure never visit this location again. We only went here because it's in the neighborhood. I will go back to the other locations where we are not over charged and fooled. I will be going to corporate on this.

Brand Certified Facts from Pearle Vision

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Certified March 01, 2026Yext Knowledge Graph
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