Brand Certified
Quest Diagnostics
3.2(40 reviews)
Certified by Quest Diagnostics • Apr 05, 2026
Business Details
2309 E Empire St, Bloomington, IL
61704, United States
Certified by Quest Diagnostics • Apr 05, 2026
(309) 663-8823
Certified by Quest Diagnostics • Apr 05, 2026
https://locations.questdiagnostics.com/il/bloomington/2309-e-empire-st
Certified by Quest Diagnostics • Apr 05, 2026
About
Certified by Quest Diagnostics • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 05, 2026
Hours
Certified by Quest Diagnostics • Apr 05, 2026
Monday7:00 AM - 4:00 PM
Tuesday7:00 AM - 4:00 PM
Wednesday7:00 AM - 4:00 PM
Thursday7:00 AM - 4:00 PM
Friday7:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Reviews
3.2
40 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars0
1 star
17
- JGJohn G5 days ago5.0Had to go here for a life insurance panel visit. I was taken back fairly quickly. Was supposed to be a short visit, but ended up being slightly delayed due to an internet issue. Nonetheless, the staff was very nice and kept me informed throughout the process. The phlebotomist was very professional and talkative which was calming throughout the process and delays. Would definitely recommend!
- JBJosh BehmMar 24, 20265.0Jennifer did great got me first poke and me being fat and having deep veins never happens would highly recommend her.
- JBJessica BobertsFeb 6, 20261.0Absolutely NO POINT in making appointments. Waiting for over 40 minutes to be seen with an appointment scheduled
- AGAmanda GibsonJan 15, 20261.0Quest is free with my insurance. There are barely any appointments available when I need them and when I finally get one they never have any staff. Everytime I have gone the phlebotomist comes out to the lobby and says please be patient Im all by myself, someone should be here in a hour or two to help. On top of that I always have to bring a physical copy of my order because ,"they never have them" although my Dr. office shown me they sent it. I appreciate the fact my insurance 100% covers the cost at Quest but it is always an inconvenience when I go. I feel they definitely need more staff and someone to manage the Operations.
- LTLua TravisDec 31, 20255.0I went for basic labs and I'm a "hard stick" so I'm always nervous getting blood drawn. I've had bad experiences other places but this was probably the easiest time I've ever had, plus it was so fast! I checked in at the kiosk and waited about 5 minutes to be called back, then took about 2 minutes and I was done. They mentioned that you can go there for all your lab work for multiple doctors at once, which sounds super convenient!
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
Brand Certified Facts from Quest Diagnostics
This information is certified by Quest Diagnostics and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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