LensCrafters

4.8
645 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2109 N Veterans Pkwy, Bloomington, IL
61704-0910, United States

Hours

Reviews

4.8
645 reviews
5 stars
598
4 stars
10
3 stars
1
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive throughout their experience.

Efficiency

Several reviews highlighted the quick and seamless process from eye exams to purchasing glasses.

Mixed Experiences

While many had positive experiences, some customers reported issues with appointment cancellations and communication regarding prescriptions.

Product Quality

Customers appreciated the variety of frames and lenses available, though some expressed concerns about pricing and lens quality.

Staff Recognition

Specific staff members, particularly Bruce, Max, and Mercedes, received multiple commendations for their exceptional service.
  • BZ
    Bailey Zook
    Nov 5, 2025
    5.0
    Great customer service and helpful staff members! Turn around time for the glasses was extremely quick and exceeded my expectations! Tara and Max were wonderful.
  • LM
    Lori Mott
    Oct 22, 2025
    5.0
    Nick a wonderful job.. Thank you
  • AK
    Agnieszka Klann
    Sep 14, 2025
    5.0
    I had a wonderful experience getting my vision checked. The doctor joined via zoom and there was also a very knowledgeable technician who skillfully managed the machines and answered questions. My results were consistent with the results I've had in previous appointments but with a very nice atmosphere. I highly recommend lense crafters in Bloomington ❤️
  • BC
    Brenna Coonce
    Sep 10, 2025
    5.0
    Bruce was extremely helpful and kind. Always a great experience at this location!
  • BB
    Brandi Brown
    Aug 28, 2025
    5.0
    Kenni and Dr Wetzler were so patient and friendly with my 6 year old. They made his exam fun and easy for him. Kenni made him feel so cute in his new glasses and he’s so excited for them to come in! I will definitely be recommending them to family and friends

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.