LensCrafters

4.2
246 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
440 West Army Trail, Bloomingdale, IL
60108-2202, United States

Hours

Reviews

4.2
246 reviews
5 stars
192
4 stars
8
3 stars
0
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Dania, Veronica, and Stephanie for their excellent service.

Doctor Experience

Customers consistently highlighted the professionalism and thoroughness of the doctors, especially Dr. Evola and Dr. Madro, who provided detailed explanations and attentive care.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with front desk staff and issues with appointment scheduling and communication.

Store Environment

The location was frequently described as clean, well-organized, and welcoming, contributing to a positive overall atmosphere.

Product Quality

Customers expressed satisfaction with the selection of eyewear and the quality of the products, noting successful fittings and adjustments.
  • CS
    Chris Strauss
    1 day ago
    5.0
    Dr. Madro was very friendly and took the time to thoroughly explain the change to my contact lens prescription to monovision, which will make up-close reading much easier. I also purchased a pair of glasses, and Danielle was equally friendly and helpful, making that part of my visit a great experience as well.
  • RC
    Ralph Celestino
    Jan 5, 2026
    5.0
    The staff is nice
  • TM
    Terri Misner
    Jan 4, 2026
    5.0
    Always very helpful and patient. Never feel rushed.
  • JZ
    Julie Zhu
    Jan 3, 2026
    5.0
    Helpful
  • AN
    Areesh Nadeem
    Jan 2, 2026
    5.0
    Dania was very friendly and she gave excellent service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.