Business Details
About
OptometryEye Care Center
Doctors of Optometry - West Army Trail is the local eye doctor to see for all of your eye care needs in Bloomingdale, IL. As your local Bloomingdale optometrist, Doctors of Optometry - West Army Trail can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 440 West Army Trail Bloomingdale, IL 60108 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Doctors of Optometry - West Army Trail
440 West Army Trail, Bloomingdale, IL
60108, United States
Hours
Reviews
4.9
468 reviews
5 stars
438
4 stars
16
3 stars6
2 stars4
1 star4
What are people saying?
AI-generated from recent customer reviews
Professional Staff
Customers consistently praised the professionalism and friendliness of the doctors and staff, highlighting their thoroughness and willingness to answer questions.
Customer Service
While many reviews noted excellent customer service, there were some complaints about specific staff interactions that felt unwelcoming or dismissive.
Wait Times
Several customers expressed dissatisfaction with wait times for appointments, indicating a need for better time management.
Overall Experience
Most customers reported positive experiences, recommending the location for eye exams and eyewear selection.
Knowledgeable Doctors
Doctors, particularly Dr. Evola and Dr. Madro, received high praise for their expertise and ability to make patients feel comfortable.
- JDJose DiazOct 25, 20255.0Great people and very professional
- LYLinda YoungOct 23, 20255.0The exam went well and I'm looking forward to getting my new glasses.
- JOJudy OginskiOct 14, 20255.0Dr. Evolet and Veronica were great to work with!
- MMmccosorioOct 9, 20255.0Dr. Madro was amazing! I have really bad astigmatism and always struggle to find the perfect contact lenses that do not dry out my eyes without losing any vision. Dr. Madro helped me find the perfect contact lenses that work for me. She was patient and determined to find a solution.
- RBRj BarnesSep 24, 20254.0The staff who handled my eye exam were great—friendly, welcoming, and informative. No problem coming back for my annual screening with them. But their sales associate? Hard pass. I won’t call her out by name, but here’s why. From the jump, the interaction had that “you don’t belong here” vibe. I’d already uploaded my info and documents online. When I arrived, I said I had an appointment. She checked, asked if I had vision insurance (yes, already uploaded), then asked if I had medical insurance (also uploaded). Fine. Not even five minutes later, she comes back: “We can’t find your vision insurance, and your medical doesn’t cover vision. You’ll need to pay out of pocket. Best we can do is $20 off.” No “let’s double-check,” no “maybe something didn’t upload right”—just straight to you’re not covered, pay up. I wasn’t having it. I told her it was interesting how fast she jumped to that conclusion. Then I pulled up my vision card on my phone. Three seconds later she says, “Oh, the wrong name was on the form.” Really? That wasn’t even worth asking about before you told me to pay out of pocket? Nasty. LensCrafters—your associate either needs retraining in customer service or a different role entirely.
Frequently Asked Questions About Doctors of Optometry - West Army Trail
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Doctors of Optometry - West Army Trail?
Annual eye exams at Doctors of Optometry - West Army Trail can detect eye health issues and general health problems like diabetes and high blood pressure early, allowing timely treatment.
What does a comprehensive eye exam at your Bloomingdale location include?
The eye exam involves a series of tests to assess vision and eye health, and the optometrist discusses results and prescribes corrective lenses if needed.
Is the contact lens exam different from a regular eye exam?
Yes, a contact lens fitting includes detailed measurements of your eyes and incurs an additional fee, ensuring you get the right lenses for your eyes' health and comfort.
What are the operating hours of Doctors of Optometry - West Army Trail?
We are open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 4:00 PM.
Where is Doctors of Optometry - West Army Trail located?
Our practice is located at 440 West Army Trail, Suite 446, Bloomingdale, IL 60108.
What payment methods are accepted at Doctors of Optometry - West Army Trail?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa for your convenience.
Is the office wheelchair accessible?
Yes, our office has a wheelchair-accessible entrance to accommodate all patients.
Are there nearby restaurants where I can eat before or after my eye appointment?
Yes, nearby restaurants include Sporty's Restaurant & Catering and McAlister’s Deli, both convenient options for a meal around your visit.
What beauty salons are near Doctors of Optometry - West Army Trail for a combined appointment day?
Nearby beauty salons such as Vintage Roots Salon & Co, Platinum Spalon, and M SALON Bloomingdale offer hair and spa services, perfect for fitting in some pampering along with your eye care.
Are there convenient nearby services like dry cleaning or dental offices near the optometry practice?
Yes, nearby services include Tide Cleaners for dry cleaning and both Aspen Dental and Motto Clear Aligners for dental care, making it easy to handle multiple errands during your visit.