Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
557 reviews
5 stars
496
4 stars
15
3 stars3
2 stars7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback is mixed regarding staff professionalism; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Customer Service
Many customers highlighted excellent customer service experiences, particularly with specific staff members like Dr. Suen and Jackie, while others faced issues with communication and appointment management.
Doctor Experience
Dr. Suen received consistent praise for her thoroughness, kindness, and professionalism during eye exams, contributing positively to the overall experience.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and confusion regarding insurance, leading to frustration among customers.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with the service and care received, indicating a willingness to return.
- JVJamila VanceOct 14, 20251.0The Manager Olivia at the Berwyn location was very rude, and unprofessional. I will definitely be taking my business elsewhere.
- VMVinnie MayfieldOct 1, 20252.0The nonchalant attitudes of the team members is annoying and disheartening.
- SOSally OlivaresAug 22, 20255.0I called the branch for info. My strong suggestion is for the rep to speak slower and clearer. I'm 82 yrs and harder to hear and understand what she's saying. So ,pls remind them abour us Seniors handicap. Otherwise the staff are nice and helpful. Thank you for listening.
- LLLaurie LambertAug 20, 20255.0I’ve been coming here for years and I always get great service from the staff!
- CCCesar ChavesAug 15, 20255.0Thanks to Jacklyn !! Great costumer service her knowledge on glasses was definitely helpful to pick the right ones I definitely will go back to this location as long as she is there thanks
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 7153 Cermak Rd offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters in Berwyn?
You can find designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex at this location.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for LensCrafters in Berwyn?
The store is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Berwyn?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0023&storeId=10851
Does LensCrafters offer contact lens fittings?
Yes, LensCrafters performs contact lens fittings which include detailed eye measurements and an additional evaluation fee for all contact lens patients, new and established.
Is LensCrafters wheelchair accessible and what payment options are accepted?
Yes, LensCrafters has a wheelchair accessible entrance. They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby shopping options are available around LensCrafters at Cermak Plaza?
Nearby shopping options include Gap Factory, GAP Outlet, Marshalls, Discovery Clothing Company, K&G Fashion Superstore, Berwyn Boutique, Party City, and Mattress Firm within the Cermak Plaza shopping center.
Are there medical professionals near LensCrafters for eye care needs?
Yes, neighboring eye care providers include Doctors of Optometry - Cermak Plaza and Dr. Nancy Suen, offering additional optometry and medical services nearby for comprehensive eye care.
What local amenities can I enjoy before or after my visit to LensCrafters?
You can visit unique places like The Bird Nerd Cafe at Berwyn Sprout for a boutique and furniture shopping experience, or relax at nearby nail salons such as Queen Nails and Future Nails, all conveniently located near LensCrafters.