LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Customers consistently praised the staff for being friendly, helpful, and welcoming during their visits.
Doctor Expertise
Dr. Suen received numerous commendations for her thoroughness, knowledge, and ability to make patients feel comfortable.
Customer Service Issues
Some customers reported negative experiences with specific staff members, citing rudeness and poor communication, which impacted their overall satisfaction.
Appointment Management
Several reviews highlighted issues with appointment scheduling and communication, leading to frustration among customers.
Overall Experience
Many customers expressed satisfaction with their overall experience, noting the quality of service and the helpfulness of the staff.
LZ
Luz Zaragoza
Dec 26, 2025
5.0
Everyone was really nice here, I really appreciate it!
JK
John Kuczynski
Dec 6, 2025
5.0
I came in to have my old glasses adjusted and ended up leaving with a new pair. Jacklyn took really good care of me and I'll definitely be going back when I need safety glasses for work.
VT
Veronica Tovar
Dec 6, 2025
5.0
Dr. Suen is great! She is very knowledgeable, personable, and professional. I always feel comfortable with her. Her team is great too. Jackie helped me pick out my glasses. She was helpful in making sure I found something I liked and fit my style.
FG
Frank Gasparro
Dec 6, 2025
5.0
Erica at the Lenscrafters in Cermack Plaza in Berwyn was extremely helpful and friendly!
I came in without an appointment and she welcomed me and took care of an urgent eyeglass issue for me!
SS
Samuel “Sam”
Dec 5, 2025
5.0
Staff was very friendly and fast with my exam. Andrea and Dr. Suen saw me and they were awesome. I would recommend this location to my friends and family
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 7153 Cermak Rd offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters in Berwyn?
You can find designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex at this location.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for LensCrafters in Berwyn?
The store is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Berwyn?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0023&storeId=10851
Does LensCrafters offer contact lens fittings?
Yes, LensCrafters performs contact lens fittings which include detailed eye measurements and an additional evaluation fee for all contact lens patients, new and established.
Is LensCrafters wheelchair accessible and what payment options are accepted?
Yes, LensCrafters has a wheelchair accessible entrance. They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby shopping options are available around LensCrafters at Cermak Plaza?
Nearby shopping options include Gap Factory, GAP Outlet, Marshalls, Discovery Clothing Company, K&G Fashion Superstore, Berwyn Boutique, Party City, and Mattress Firm within the Cermak Plaza shopping center.
Are there medical professionals near LensCrafters for eye care needs?
Yes, neighboring eye care providers include Doctors of Optometry - Cermak Plaza and Dr. Nancy Suen, offering additional optometry and medical services nearby for comprehensive eye care.
What local amenities can I enjoy before or after my visit to LensCrafters?
You can visit unique places like The Bird Nerd Cafe at Berwyn Sprout for a boutique and furniture shopping experience, or relax at nearby nail salons such as Queen Nails and Future Nails, all conveniently located near LensCrafters.