Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
12-31-25: I received my VR2 PRIDE MOBILITY CHAIR. Lenny(sp?) was was very thorough in explaining all the functions, how to use charger &when, importance of protecting the electric control panel in weather, assistance in familiarizing with chair was greatly appreciated & helpful. Lenny (sp?) is a very informative & respectful tech. He’s a great asset to your company. I’d give him 5/5 ⭐️ ⭐️⭐️⭐️⭐️.
Thank you & Happy New Year 🎊
Julie Tucker
KB
Katie Bertelsen
Nov 25, 2025
5.0
Ed and Lenny are amazing! They do tremendous work!
LA
Larry Acton
Nov 12, 2025
1.0
it is the worst company in the world to reach someone. Everything goes to voicemail that is a black hole. This office once you finally get past corporate phone system is fine but i would never use them again
NC
Noah Chapman
Aug 27, 2025
5.0
Perfect
SB
Sylvia Brandow
Jul 25, 2025
5.0
Asa was wonderful…very thorough, paying attention to detail, and very personable as well! He emphasized the most important things to remember and took ample time to rain me on the chair, I a very pleased with the entire experience! Thank you so much.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products and services does National Seating & Mobility offer?
National Seating & Mobility provides custom mobility solutions including wheelchairs, mobility scooters, stairlifts, wheelchair lifts and ramps, as well as service and repair and remote evaluations.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 4209 Pfieffer Rd, Bartonville, IL 61607, United States.
What are the business hours of National Seating & Mobility?
The company is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.
How can I contact National Seating & Mobility?
You can reach them by phone at +1 866-740-3252 or by email at Peoria@nsm-seating.com.
Does National Seating & Mobility accept credit and debit cards?
Yes, they accept both credit and debit cards for payment; cash-only transactions are not required.
What is National Seating & Mobility’s mission or focus?
Their focus is to deliver independence and self-reliance to clients of all ages and physical challenges, while offering professional clinical support to physicians and therapists.
Are there any professional associations that National Seating & Mobility is a member of?
Yes, they are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby places can help customers visiting National Seating & Mobility for auto-related services?
Nearby, customers can find A1 Auto Upholstery, Steve’s Automotive Inc., and Dave’s Automotive Service, which provide automotive repair and related services.
What local attractions are near National Seating & Mobility that customers might want to visit?
Customers can explore Peoria State Hospital, a historic landmark and museum, as well as The Infirmary Bartonville Asylum museum and Old State Mine Haunted Trail for entertainment and cultural experiences.
Are there nearby community service organizations around National Seating & Mobility?
Yes, nearby community and social service organizations include Joseph Robbins Lodge, Heart of Illinois Shriners, and Mohammed Shriners, which offer community support and social activities.