HS
Heather Schweitzer
Mar 31, 2026
Front desk woman working today, is highly unprofessional. After checking me in for my 2:30 appointment, I ignored her initial odd attitude. she took another call and after getting off the phone she proceeded to walk to another room away from the patient waiting area to complain very loud and clear “I don’t know why patients are suddenly calling in lately and asking for Dr.___ that doctor is so nasty!” I could not make out what doctors name was said, or get an implied gender they are. But I found the experience to be incredibly unprofessional and uncomfortable. When a woman came to take me to a room to be seen for basic intake information for my appointment before my scheduled doctor would see me, the woman couldn’t comprehend enough English to understand basic questions such as “how many doctors are in this office and what are their names”. I asked 8x before she decided to leave the room. In the process of leaving she decided to speak to the front desk person I initially relayed previously stated, and informed her I had complained about something she had said, with my door open and standing in the doorway, disregarding privacy. To which the front desk woman immediately met it with overtly confident denial. My doctor came out and was happy to listen privately but unfortunately failed me because she did not provide any statement or promise to ensure the front desk woman’s lack of professionalism would be addressed, and did not offer me a point of contact to submit a complaint to a potential manager upon request, and ended up declining previously approved care by more than one professional, indicating I needed a tonsillectomy based off my history. She was happy to decline services and walk me out most likely due to the above experience. There is little to no accountability in health care. I highly recommend patients looking for ENT care to go elsewhere. I wouldn’t consider this place in the future. I am angry I even wasted the time to drive here and spend $75 for my visit on my day off. I want my money back.
DH
Deanna Hinds
Mar 18, 2026
Dr did not take time with my terrible problem of vertigo… All she kept saying was go to therapy..She rushed through my appointment & when I talked to her also about my sinus she said she was going to do a test to see about it… If I would have known this test was 5 seconds where she put a camera in one side of my nose & said my nose was dry & to do saline rinses … This test cost between $100-$600 I would have never did it… I thought she would found a solution to my sinus… But she was to in a hurry… Had questions that I didn’t even get to ask… Disapointed in this doctor…
JJ
James Smith Jr.
Mar 2, 2026
I'vebeen seeing Dr. Saidha for about a year and a half, and within that time she has helped me with a hearing issue in one ear as well as my sinus issues. She is very thoughtful and considerate of my needs and comfort when performing any procedure.
Dr Alvi, ENT, and Dr. Williamson, audiologist, were fantastic to work with. Very kind and caring and responsive to my needs.
Dr Saidha is the best! Really appreciate the level of care from her and her team