LensCrafters

4.6
424 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
450 E Rand Rd, Arlington Heights, IL
60004-3101, United States

Hours

Reviews

4.6
424 reviews
5 stars
371
4 stars
11
3 stars
1
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Maria, Leo, and Ania for their exceptional service.

Repair Services

Customers frequently mention positive experiences with quick and effective repairs for glasses and sunglasses, often provided at no charge.

Eye Exams

The eye exam process is generally described as thorough and informative, with several customers expressing satisfaction with the doctors and their explanations.

Overall Experience

Many reviews reflect a positive overall experience, with customers appreciating the welcoming atmosphere and efficient service at the Arlington Heights location.

Product Selection

While many customers are satisfied with the selection of frames and lenses, some express a desire for a wider variety of styles, particularly designer options.
  • DB
    Dayton Brown
    Nov 2, 2025
    5.0
    I love glasses
  • GS
    Glenn S.
    Oct 29, 2025
    5.0
    Dani saved me. My glass case got run over and she bent my glasses back in to shape. Thank God for Oakley eyeglass cases to protect glasses or they would not have survived. Dani was SUPER nice and helped me right away. Catastrophe averted.
  • NZ
    Nail Zeherovic
    Oct 7, 2025
    5.0
    Nice experience. They fix my wife sunglasses for no charge. I was surprised haw fast and friendly they are. Naw my wife is happy. Happy wife happy life. Thanks Alondra
  • CR
    Cathy R.
    Oct 1, 2025
    5.0
    Maria was helpful in resolving a problem that I had with my new prescription sunglasses. I am pleased with the solution I chose, with her help. Thank you once again, Maria!
  • HN
    Hakim Nicholson
    Sep 27, 2025
    5.0
    Maria and Asja were great! I’m very satisfied

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.