Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
427 reviews
5 stars
373
4 stars
11
3 stars1
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Maria, Alondra, and Leo for their exceptional service.
Eye Care Expertise
Customers expressed satisfaction with the thoroughness and professionalism of the optometrists, particularly Dr. Nancy and Dr. Kelly, who provided informative eye exams.
Repair Services
Several reviews highlighted the quick and effective repair services for glasses, with staff going above and beyond to assist customers in need.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding customer service issues and delays in receiving contact lenses.
- MBMary BattinDec 30, 20255.0Had a great experience buying glasses - which can be overwhelming with all the choices. Alondra was wonderful and patient while I tried on dozens of styles. And she added so much value to my final choice. Thank you!
- JJJohnDec 7, 20255.0Great doctor, technician, and glasses consultant. Good equipment and procedures. All staff helpful and cheerful. Nothing more to ask of the visit; all as good as could be hoped.
- SSSteevoNov 22, 20251.0Very good Optometrist. Very poor customer service. I wouldn't recommend this place to anyone.
- DBDayton BrownNov 2, 20255.0I love glasses
- GSGlenn S.Oct 29, 20255.0Dani saved me. My glass case got run over and she bent my glasses back in to shape. Thank God for Oakley eyeglass cases to protect glasses or they would not have survived. Dani was SUPER nice and helped me right away. Catastrophe averted.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Arlington Heights offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for LensCrafters in Arlington Heights?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their booking page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0011&storeId=10851.
Are there nearby optical care providers close to LensCrafters?
Yes, Doctors of Optometry - Arlington Heights is nearby, offering optometrist services. This proximity allows you to easily access comprehensive eye care in the area.
What other shopping options are available near LensCrafters?
Southpoint Shopping Center, pOpshelf, Five Below, Old Navy, and Marshalls are nearby, so you can conveniently visit multiple stores in one trip around your eye care appointment.
Are there any beauty and wellness services near LensCrafters?
Yes, Ulta and Ulta 3-The Hair Salon are close by, along with Benefit Brow Bar at Ulta, providing hair, beauty, and makeup services for your convenience.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters provides in-store pickup service for your convenience.