Business Details
About
OptometryEye Care CenterLensCrafters OD
Doctors of Optometry - Arlington Heights is the local eye doctor to see for all of your eye care needs in Arlington Heights, IL. As your local Arlington Heights optometrist, Doctors of Optometry - Arlington Heights can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 450 E Rand Rd Arlington Heights, IL 60004 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Doctors of Optometry - Arlington Heights
450 E Rand Rd, Arlington Heights, IL
60004, United States
Hours
Reviews
4.9
451 reviews
5 stars
428
4 stars
10
3 stars5
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Doctor Expertise
The doctors received high marks for their thoroughness, attentiveness, and ability to explain procedures and options clearly.
Experience Consistency
Many reviews noted a consistently positive experience, with efficient processes and minimal wait times reported.
Areas for Improvement
Some customers experienced issues with communication regarding orders and availability, indicating a need for better coordination.
Cleanliness and Environment
The office was frequently described as clean and well-maintained, contributing to a pleasant atmosphere.
- GGGinger GilmoreDec 28, 20255.0Great customer service.
- RARoaa AldawDec 10, 20255.0Wonderful experience! From the knowledgeable doctors & staff, to flexibility with scheduling, cleanliness and all around good vibes 10/10. Thanks for taking care of me & my eyes!
- LRLiliana RezaDec 1, 20251.0Well experience was bad since the beginning. I called to ask about an online order & they said they had no clue they don’t see that information or have access to online orders-understandable. So then I chatted online & they said my glasses were ready for pick up. I went in and I was told they couldn’t find them & if I was sure they were ready for pickup. I checked in my email & YES they should be ready so she went back and came back with them-annoying! Got my glasses love them & today I get an email from their store that they are ready DEC 1st when I picked them up on NOV 26! They were going to make me wait that long? Never having anything mailed for pick up there! Do better.
- DBDavid BorekNov 4, 20255.0The staff were very friendly as soon as I arrived. The associate knew actually what type of glasses I was looking for. The eye doctor that I worked with took her time to explain what I needed for my eye appointment.
- KCKathleen Mc ColaughOct 22, 20255.01st time client. Excellent staff, very welcoming. Doctor exam was very thorough and she helped me better understand what was happening with my vision and why. Happy I went.
Frequently Asked Questions About Doctors of Optometry - Arlington Heights
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an eye exam annually?
An annual eye exam can detect eye health issues and general health problems like diabetes and high blood pressure early on, enabling timely treatment. It's more than just updating your prescription.
What should I expect during an eye exam at Doctors of Optometry - Arlington Heights?
The eye exam includes simple but comprehensive tests to assess vision and eye health. The optometrist will discuss results and determine the right prescription for you.
Is a contact lens exam different from a regular eye exam?
Yes, after a normal eye exam confirms your eyes are healthy, additional detailed measurements during a contact lens fitting determine the right lenses for you, with an extra fitting fee.
Where is Doctors of Optometry - Arlington Heights located?
The office is located at 450 E Rand Rd, Arlington Heights, IL 60004, next to Jewel-Osco.
What are the operating hours of Doctors of Optometry - Arlington Heights?
They are open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which languages are spoken by the staff at Doctors of Optometry - Arlington Heights?
The staff can assist you in English, Spanish, Russian, Polish, and Ukrainian.
What payment options are accepted at Doctors of Optometry - Arlington Heights?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
How can I schedule an eye exam appointment online?
You can schedule your eye exam by visiting the reservation link at LensCrafters provided on their website.
What nearby stores can I visit before or after my eye appointment?
You can shop at nearby stores such as Jewel-Osco for groceries, Ulta for beauty products, and pOpshelf for discount items, all conveniently close to the clinic.
Are there nearby banking services available near Doctors of Optometry - Arlington Heights?
Yes, there are several banking options nearby including Huntington Bank, TCF Bank, and multiple Bank of America branches and ATMs.