Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
795 reviews
5 stars
706
4 stars
24
3 stars3
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, knowledge, and willingness to help, with specific mentions of individuals like Pat, Jennifer, and Ruby.
Professionalism
The doctors and staff were frequently described as professional, attentive, and thorough during eye exams and consultations.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality, including dissatisfaction with product quality and handling of complaints.
Efficiency
Customers appreciated the quick service and ability to get glasses made on-site, often within a couple of hours.
Product Quality Concerns
Several customers expressed disappointment with the durability of glasses and issues with prescriptions, leading to frustration over customer service responses.
- SJsous J93Nov 6, 20255.0Michelle was amazing. Americas best's customer treatment left a bad taste in my mouth. So I resorted to coming here for my glasses. I was immediately greeted at the door by Michelle. She went above and beyond to find the perfect cat eye glasses im looking for. And tried her best to ensure my absolute satisfaction. She definitely needs a raise since she truly cares for the clients! She's a doll. I will definitely bringing my business here!
- MBMary BaresNov 4, 20255.0We just saw Victor tonight and he was so helpful! He answered all of our questions and compared prices based on a couple different pairs of glasses. He was patient and very helpful. Thank you for your excellent customer service Victor!
- BMBrian MachNov 3, 20255.0Nothing short of an amazing experience with Dana & her team. Over this past weekend I had a pretty intense infection &, subsequent, abrasions to my left eye. They were able to schedule an appointment immediately & then a follow-up appointment to ensure that everything was going in the right direction. Dana was genuinely attentive, thorough in her work, & was an absolute pleasure to work with. This type of personalized service is few & far between. I'll certainly be back for future exams, but hopefully under much different circumstances, hehe.
- SSSheereen SyedOct 25, 20255.0Pat Michelle Jen helped me & my husband pick out frames. 5 star Service highly recommend this lensecrafters for excellent service. Will definitely keep buying glasses From here .
- VPValeria PizanaOct 8, 20252.0I called ahead of time and provided my insurance information, and they confirmed that everything was verified. The day before my appointment, I called again to make sure my insurance was in-network and emphasized that I wanted to maximize my insurance benefits. The gentleman I spoke with confirmed that my insurance was indeed in-network, so I didn’t think it was necessary to double-check with my insurance company. After completing my eye exam, the salesperson helped me choose lenses. I mentioned my glasses allowance, but she informed me that it was lower because the provider was actually out-of-network. I told her I didn’t want to purchase new frames and preferred to use my existing ones. Her demeanor noticeably changed, and she seemed frustrated that I wasn’t buying new frames. At that point, I no longer felt comfortable getting my lenses there.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Algonquin offer for eye care?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and offers prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters in Algonquin?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer contact lens exams and fittings?
Yes, LensCrafters offers comprehensive eye exams including contact lens fittings, which require detailed measurements and have an additional fee.
What payment options are available at LensCrafters?
You can pay at LensCrafters with American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters Algonquin?
Yes, you can schedule your eye exam online via the LensCrafters scheduling link provided on their website.
Where is LensCrafters located in Algonquin?
LensCrafters is located at 1828 South Randall Road in Algonquin Commons shopping center, Algonquin, IL 60102.
What nearby shopping options are available around LensCrafters Algonquin?
Nearby shopping stores include Old Navy, Tillys, DSW Designer Shoe Warehouse, American Eagle, and Maurices, convenient for shoppers visiting LensCrafters.
Are there other optometrists near LensCrafters in Algonquin Commons?
Yes, nearby is Doctors of Optometry at Algonquin Commons, providing additional eye care options.
What dining options can I find near LensCrafters in Algonquin Commons?
You can enjoy a meal at Chicago Ramen Algonquin, a Japanese and Asian restaurant nearby in Algonquin Commons.