This profile is uncertified and using publicly sourced data
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Business Details
About
OpticianOptometry
We, at OpticalRooms, feel that the focus has shifted off the patient, and great eye care, and was instead firmly fixed on high sales and revenue. We decided to rebel against this ethos and want to place the focus back on the patient and the best service that we can give them. OpticalRooms have removed ourselves from the high street and are based in Medical Centres as part of a primary health care provider team.
Location
Hours
Monday9:30 AM - 1:00 PM
Tuesday9:30 AM - 1:00 PM
Wednesday9:30 AM - 1:00 PM
Thursday9:30 AM - 1:00 PM
Friday9:30 AM - 1:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.