LensCrafters

Reviews

• DA

  David Ackerschott

  Mar 7, 2026
  5.0
  Meghan and the rest of the staff are all amazing, I was able to save a a lot of money and got Two pairs of glasses. I highly recommend any of the staff at this location.
• JF

  Jessica Funk

  Mar 4, 2026
  5.0
  We could not have asked for a better experience this evening. Meghan was very helpful and patient as we worked through our many options. We ended up getting a great deal. 10/10 recommend.
• MS

  Matthew Schuler

  Feb 6, 2026
  5.0
  Love this place, love the people,i am a difficult customer .
• MG

  Maddee Gammon

  Feb 6, 2026
  5.0
  I came in at the beginning of January to order new glasses and I had them copy my husband’s order as we usually do the same set up. When the glasses came in, they were the wrong frame colour and Brett was very kind and patient through the whole ordeal. She redid the order and let me hang on to the pair that came in until they could get the correct ones. The second pair came in the exact same as the first one, Brett was very kind, she pulled the floor frames and ordered lenses for those. Brett was very sweet, generous and patient! She definitely turned an upsetting situation into something pleasant!
• JG

  Jonathan Gregory

  Jan 24, 2026
  5.0
  When I walked into the store, I was relieved to see that Emma was working, as she has been extremely thorough and helpful in my previous transactions with LensCrafters. She is an active listener, critical thinker, and genuinely cares about her customers. For example, during my visit yesterday, I had been given a new prescription for lenses that was going to be a big change for me. She was able to quickly analyze the information in my responses to her questions, and apply her analysis toward reducing my anxiety about these new lenses, as well as ensuring that I as comfortable with the process itself. In the end, we went with a different type of lens. I was particularly impressed with her desire to make sure I had the right lenses, not the most expensive ones because that was what was going to build my confidence and comfort with this new prescription. Her willingness to listen, explain things in a manner that I could understand, and her method of resolving the issues at hand were a demonstration of her commitment to ensuring the customer was satisfied. I’m a LensCrafters customer for life now! Thank you again Emma, I am grateful for your efforts.

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