Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
318 reviews
5 stars
261
4 stars
7
3 stars3
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Cindy, Drew, and Lawrence.
Repair Services
The business received positive feedback for quick and free repairs on glasses, with multiple customers noting efficient service for adjustments and fixes.
Product Selection
Customers appreciated the wide variety of frames and lenses available, often highlighting the trendy and designer options.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported regarding rude staff and issues with orders, indicating inconsistency in service.
Insurance Handling
Several customers mentioned difficulties with insurance processing and communication, suggesting a need for improvement in this area.
- CDCarina DuHadwayNov 3, 20255.0⭐️⭐️⭐️⭐️⭐️ I had a really good experience at LensCrafters. My visit went smoothly, and Heather was especially helpful. She was friendly, patient, and made it easy to find what I needed. I appreciate the great service.
- MGMakayla GNov 1, 20255.0I went in to get my glasses adjusted because they weren’t fitting me just right. But…Cindy was such a great help & solved my issues. Thank you for providing great customer service!
- ANAnon NNov 1, 20255.0I was very pleased with my visit today at the Boise LensCrafters. The staff was very knowledgeable and Cindy was a great help with my glasses. She introduced me to the newest line of designers and I purchased a beautiful set of regular glasses and sunglasses. Always a pleasant experience here.
- AWAmber Rhines WallinOct 31, 20255.0Thank Drew for your time and expertise on fitting for my new glasses. Super excited to get them! You are always great in pointing me in the right direction with the glasses and price point and benefits! Truly appreciate you!🙏🎃
- MEMarisol EspinozaOct 25, 20251.0No me gusto el servicio de ellos me cambiaron el tiempo de mi sita si preguntar me y tuve que esperar una hora y no me dieron ni explicación, y solo me ignoraron y asta el final el dc. No le importó mi desacuerdo siempre recomiendo paciente aquí. Pero ya no lo are nunca mas.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are LensCrafters’ store hours?
LensCrafters is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through LensCrafters’ scheduling link or visit their store at 8359 W Emerald St, Boise, ID in West Park Towne Plaza.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases.
What types of payment does LensCrafters accept?
LensCrafters accepts various payment methods including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there other optometrists near LensCrafters at West Park Towne Plaza?
Yes, nearby optometrists include OIC Eye Care, Dr. Shemayne Mccarthy, and Dallas B Stevens O.D. PA, which offer additional eye care options close to LensCrafters.
What nearby stores can I visit when shopping around LensCrafters?
Nearby retail options include Target Boise for general shopping, Mattress Firm for bedding, Saucony for shoes, REI for outdoor gear, and Jordan's Hallmark Shop for gifts and cards.
Where can I grab a meal near LensCrafters?
You can find several nearby dining options such as Golden Corral Buffet & Grill for American cuisine, Noodles & Company for Asian fusion and fast food, and Romio’s Pizza & Pasta for Italian food.
Are there services related to beauty and wellness near LensCrafters?
Yes, the European Wax Center is nearby offering skin care and hair removal services, along with Benefit Cosmetics BrowBar for beauty treatments and makeup services.