LensCrafters

4.4
323 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8359 W Emerald St, Boise, ID
83704-8304, United States

Hours

Reviews

4.4
323 reviews
5 stars
266
4 stars
7
3 stars
3
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with repairs and adjustments.

Quick Repairs

Numerous reviews highlighted the efficiency of the service, with quick turnaround times for repairs and adjustments, often completed free of charge.

Product Selection

Customers appreciated the wide variety of frames and lenses available, noting the stylish options and the ability to use insurance effectively.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
  • LW
    Lisa Warwick
    Dec 30, 2025
    5.0
    Love this LensCrafters! They were able to fixed my glasses after they got smashed in a car crash. And they were very kind & attentive. Super nice employees & they know what their doing. Highly recommend!
  • SF
    Shaun Fitzgerald
    Dec 27, 2025
    5.0
    I just drop into Lens Crafters At Milwaukee and Emerald Road. Ask them to replace the nose pads on my glasses. I’m not even a customer with them and they jumped all over. It told me there was no charge. They have definitely earned my business. Thanks for just doing the right thing!! I also gave them my insurance card and set an appointment.
  • ZH
    Zhiran Heredia
    Dec 22, 2025
    5.0
    Great service, I was in and out within 5 minutes for a frame repair, but this is the reason why I continue to be with LensCrafters
  • SW
    Scott Williams
    Dec 10, 2025
    5.0
    Great experience. Despite being busy, they were patient and work through my questions and helped pick out a new set of glasses.
  • MM
    Morgan McDermott
    Dec 4, 2025
    5.0
    Cas quickly repaired my broken ray bans. Excellent customer service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.