Home Instead

Reviews

• MR

  Mark R

  Apr 22, 2023
  1.0
  My mother’s home was burglarized a few months after my father died, on the same day my mother always hired Home Instead to sit with him. I will always believe that someone at Home Instead either provided information to the burglars about my mom’s schedule and other details of the house (lack of a burglar alarm, best place to enter, dogs, valuables, etc), or that a Home Instead employee committed the burglary him/herself. Think about it - what business is better for finding out everything a burglar needs to know? The burglars stole a box containing every item of sentimental value my father ever gave her. I left a message for Home Instead at the time asking them to investigate their people but they never even bothered to call me back. My mother died last year, still broken hearted about the loss of her letters and photos, which the burglars undoubtedly threw in a garbage can when they saw there was nothing they can sell. Lesson:: Don’t give strangers access to your elderly loved ones, or their valuables. Update, January 16, 2024. Nobody from Home Instead has ever even responded to this message. What does that tell you? I’m now offering a $10,000 reward, no questions asked, for that box of letters in case someone still has it in the back of a closet somewhere. I know the chances are slim to none of it still existing, but if someone does still have it, do the right thing, whether it’s to clean up your karma, save your soul, or just collect the $10,000. Update: 4-29-24 I left more phone messages at Home Instead, asking to speak with upper management, but nobody ever called me back. I have left multiple negative reviews online, on Yelp, etc., stating my belief that (at least) the location in Burbank California is providing information on people's home, schedules, valuables and their location, security, best entry point, dogs, etc. to BURGLARS so they can carry out the job. This burglary happened shortly after my father died, and on the only day of the week my mother went out for the day. They walked into the back yard very casually, took their time, and knew just where to look for her jewelry - because someone had told them - and the only person who would have known is the woman who sat with my ailing father (who slept all day at that point) on Thursdays. If this company was guiltless, they would be outraged and reaching out to me. Their silence tells me all I need to know about them. Beware!!
• BJ

  Bonnie Johnson

  Feb 6, 2020
  5.0
  So we needed someone pretty quick to fulfill some in home care for my mom, the staff at Home Instead really came through !! Would recommend them 100 percent !!!! My mom has really enjoyed having vthe caregiver there

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