Medical ClinicDoctorFamily Practice PhysicianUrgent CareHealth Clinic
Hy-Vee Health Exemplar Care in West Des Moines provides primary care and urgent care through a membership model. Members receive easy scheduling with same-day or next-day availability, longer appointments focused on listening, and 24/7 access to a provider. Memberships include unlimited primary and urgent care visits, preventive physicals, chronic condition management, vaccines, routine and annual labs, EKGs, and select generic medications dispensed in the clinic. Transparent monthly pricing makes care predictable, with referrals to specialists at negotiated cash rates when needed. Care is designed around access, time, and your long-term health.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.