Whylie Eye Care Centers

3.2
42 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store

Location

Whylie Eye Care Centers
1540 Valley West Dr, West Des Moines, IA
50265, United States

Hours

Reviews

3.2
42 reviews
5 stars
18
4 stars
5
3 stars
0
2 stars
5
1 star
14
  • AW
    Aimee Weber
    Sep 18, 2025
    1.0
    I went in to select a pair glasses and was dismissed the moment the sole person running the counter saw that I had medicaid. I was told to go to a different location as he claimed the computer system was foreign to him because he worked at the Ingersoll location. I felt dismissed and judged.
  • BD
    Brandi Debudey
    Jul 25, 2025
    5.0
    The staff are so courteous and Dr. Overton a charm. I can’t believe Dr. Overton remembered me three years prior… Wow, you are not a number but a person when you go to Whylie eyecare. Great selection and great service.
  • DS
    David Shough
    Jan 4, 2025
    1.0
    Worst customer service, they have gone straight down hill. I have not been treated like this ever. My wife and I got glasses at same time.The owner stated we had no co-pay, then we get a bill. When I go get glasses and was just going bite the bull and pay the receptionist gets calculator out and instead of the bill being what invoice says it is 75 dollars more. I find it hard to believe with the computers we now you calculator to figure out our bill. Especially since the sent us a invoice that was computer generated.
  • SK
    Susan Kidd
    Jun 25, 2024
    5.0
    Todd, Jake and Dr Overton are the best. I worry about going blind but the whole staff works to make me comfortable and reassures me I can get thru any challenge. They help with my many adjustments and provide confidence on getting me eye glasses that fit and look good. The whole office is enjoyable to work with and makes appointments and visits to the eye doctor better than ever. Thanks Dr Overton for letting me see the world clearly. Todd, Thanks for adjusting my glasses whenever I need them even if it’s daily.
  • PP
    Para digm (Paradigm99)
    Nov 29, 2016
    4.0
    Sounds like the negatives described this thread are describing the Ingersoll location. Started going to the 35th st location in '05 when the Ingersoll location started going downhill. Nothing negative to report on the 30th st location yet.

Frequently Asked Questions About Whylie Eye Care Centers

What are the regular business hours for Whylie Eye Care Centers?

Whylie Eye Care Centers is open Monday through Friday, from 9:00 AM to 5:00 PM. The center is closed on Saturdays and Sundays.

When will Whylie Eye Care Centers open for business?

Whylie Eye Care Centers will open on May 19, 2025.