Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Jordan Creek
101 Jordan Creek Pkwy., West Des Moines, IA
50266, United States
Hours
Reviews
4.7
139 reviews
5 stars
125
4 stars2
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their dedication to providing a positive shopping experience.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which customers found appealing.
Store Experience
Overall, customers reported a clean, inviting environment with efficient service, although some noted instances of poor service during busy times.
Professionalism
Several reviews mentioned the professionalism and expertise of staff members, particularly in assisting with frame selection and fitting.
Mixed Experiences
While many had positive interactions, a few customers reported negative experiences with staff attentiveness and service quality.
- RCRuby conkle4 days ago5.0Very nice people and very kind and helpful
- DCDouglas Campbell5 days ago5.0Had a great experience at Warby Parker at Jordan Creek Mall tonight. Brittany did an amazing job making the process of getting glasses so much fun. She really knew her stuff and helped me out. She was patient as I tried on around 50 pairs of glasses, but she made it a blast.
- RWRandy Welch5 days ago5.0Great customer service. Brittany was fantastic!
- KJKimberly JohnsonNov 16, 20255.0Staff at Warby Parker @ JCTC are amazing! We’re very pleased with our purchases and ongoing service.
- JDJ DukeNov 8, 20255.0I love Warby Parker they have a great selection, great prices and fast service.
Frequently Asked Questions About Warby Parker Jordan Creek
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Jordan Creek offer?
Warby Parker Jordan Creek offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and various frame types including acetate, wire, and metal frames.
What are the store hours for Warby Parker Jordan Creek?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for an eye exam or glasses purchase?
You don’t need anything to browse or try on frames. For prescription glasses or contacts, it's helpful to bring a copy of your current prescription and your FSA or HSA card if you plan to use it. Eye exams can be booked at most locations.
Does Warby Parker Jordan Creek accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate use of out-of-network benefits. Coverage varies by location or plan.
Can I get my glasses adjusted or measured at the store?
Yes, the store offers optical measurements and complimentary adjustments for life with an optician available for fittings and tune-ups.
What is the return and exchange policy?
Warby Parker has a 30-day hassle-free return or exchange policy for eyewear, accessories, and contact lenses in original, unopened packaging.
Are gift cards available at Warby Parker Jordan Creek?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
Which nearby stores can I visit for fashion shopping around Warby Parker Jordan Creek?
You can visit nearby stores like Chico's, Hollister Co., Vans, Lululemon Athletica, White House Black Market, J.Jill, and Urban Outfitters for a variety of clothing and fashion accessories.
Are there any nearby eye care providers close to Warby Parker Jordan Creek?
Yes, Lock Family Eye Care, an optometrist and eye care clinic, is nearby if you wish to complement your visit with additional eye services.
What other types of stores and services are near Warby Parker Jordan Creek for a convenient shopping experience?
Nearby you can find shoe stores like The Walking Company and Aldo, beauty salons such as Creative Nail Spa and Charlotte Tilbury, fitness retailer Peloton - Des Moines, and specialty shops including Lolli and Pops candy store and Bath & Body Works.