UnityPoint Health - Methodist West Hospital is a nonprofit medical center located in West Des Moines. Our highly-trained physicians and professional staff are dedicated to providing each patient and their family with personal attention. Methodist West Hospital offers a full range of services and programs including an Orthopaedic Center of Excellence, Level IV Trauma Center and state-of-the-art birth care with private labor, delivery, recovery and postpartum rooms and specially-trained neonatal nurse practitioners and transport nurses from Blank Children’s Hospital available 24 hours a day, 7 days a week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.