The Iowa Clinic Urgent Care - West Des Moines Campus

Reviews

• LH

  Lee Hommer

  Mar 5, 2026
  1.0
  A medical provider who schedules visits only to not provide the service. Terrible provider overall
• TM

  Teri Markle

  Mar 1, 2026
  1.0
  Waited about an hour alone in the exam room. No one bothered to come and check on me period. I opened the door to ask and the response was “no you’re not forgotten “. The worst was when the provider came in, she couldn’t be bothered. Was with me less than five minutes. Didn’t ask me any questions , not about my health history, etc. I felt like an inconvenience. I will never go back here.
• MW

  M W

  Feb 16, 2026
  1.0
  Went in at the end of the year for a stone. They could not get "approval" from the insurance for an xray, but that was a lied. They did, but didn't tell anyone, so I had to pay my deductible for the new year, when I found out that they did approve it. They make more money from you that way. I would have paid $75 vs $590
• JA

  Joseph Archibald

  Dec 22, 2025
  1.0
  I really liked waiting in line to check in to be seen at urgent care an hour before close and when it was my turn in line, they told me that they are no longer accepting patients there or any of their other locations. But hey! At least they had a nice hot pizza sitting on their table they get to enjoy! Right on
• KK

  Katie

  Oct 18, 2025
  5.0
  I met with Dr. Tamra Richardson this morning and she was by far the best doctor I’ve ever visited. Although it was my first visit, she made me feel incredibly seen and heard, she is engaging, actively listening and explains everything thoroughly as if you have been her patient for years! I’ve lived all over the country and have been seen by numerous physicians, and she beats them all. If I could give 6 stars I would.