The Iowa Clinic Obstetrics & Gynecology - West Des Moines Campus

Reviews

• GA

  Gabbie Appleget

  Jan 5, 2026
  1.0
  If I could I’d give it 0. Honestly the worst experience I have EVER had with an OB, and that’s saying something. Makapatti or whatever her name is, is the kind of person who makes me physically recoil when I think about dealing with OBGYN doctors. When requesting to switch providers -NOT because of the information/message, but because of the careless, emotionless, stone cold, unprofessional delivery regarding a miscarriage- I was told “our policy still stands.” They couldn’t care LESS about their patients, just there for the money. Good luck.
• KP

  Kaitlyn Pranger

  Nov 14, 2025
  1.0
  If I could give them a zero I would. I have finally been able to get to the point I could make this review. I would not recommend ANY WOMAN going here for care especially while pregnant. I was a high risk pregnancy due to significant health issues and was not monitored for it. Then when I was 28 weeks pregnant I did my glucose test and it came back positive but never received instructions on next step until I reached out a week later. Then was told I needed to do a 3 hour test. I did so and tested positive again. Again, they never reached out to me with instructions, I had to reach out to them. And then I was instructed to see a dietician who just gave me a pamphlet for general diabetes and a glucometor and sent me on my way. My next doctors appointment wasn’t for multiple weeks from when I was tested even though everyone I talked to who had had gestational diabetes told me it was something that really needed to be monitored closely. I went into my next appointment and told them I was frustrated over the situation and the PA apologized and said that I would be getting frequent appointments from now on and ultrasounds and stress tests to monitor the baby and me and she would be telling the staff about the experience I had so it wouldn’t happen again. Well it didn’t seem to work. I went to the next appointment and an ultrasound was done but no stress test and I was put on metformin for a few weeks to monitor my insulin. When we brought it up to the manager of the department she said it was because insurance wouldn’t accept both ultrasound and stress test for the same week. We said we understood and she arranged for an hour session with the next doctor to ask questions we had. My husband and I showed up to that appointment and any questions we asked were responded to by the doctor with an extreme attitude and demeanor that appeared that he didn’t want to be there. He suggested insulin as my levels weren’t getting better but never explained why I needed it and I was not ready to inject myself with medication I didn’t hear the justification for especially when the doctor the previous week wanted to give the metformin two weeks to work first before moving to insulin. So I said I wanted to wait. To which he coped an attitude and concluded the appointment. After I left I requested a future appointment I had with that doctor to be rescheduled with a different doctor. I then got a call from the manager giving me a huge guilt trip for doing so and telling me that she doesn’t think the office is right for me and insinuating I was too demanding as a patient. I explained to her that all I wanted was a doctor who listened and didn’t make me feel like a waste of time and for a doctor to treat my diabetes so my son and I weren’t harmed. We eventually came to terms that I couldn’t switch as I was 32 weeks pregnant. That evening I had talked to a family member with diabetes who explained in a few words why insulin was needed and I agreed it was needed. When I called the office they sent in a referral for me to see a specialist at another clinic as they don’t do insulin at Iowa Clinic but it would take a week for me to be seen and the doctor I saw made it sound like I was in immediate need. Turns out that doctor was lying and I could wait for insulin. But I decide it was in my best interest to switch clinics so I switched to OBGYN Associates which was the best choice I made!!!! I saw them for ObGYN care and Mercy One high risk for gestational diabetes care and they were amazing. Also turns out I needed Insulin at around 30 weeks but didn’t get it until Mercy one and OBGYN saw me at 34 weeks. By that time it was too late. Luckily my son and I were fine but this mishap on Iowa Clinic could have raised my son and my health. They even lied and said I denied a high risk doctor when I in fact did not. They are extremely unprofessional and in my opinion one mistake away from malpractice. And the manager has no idea what she is doing in leading or in damage control because how she talked to me was not at all okay!
• RL

  Rose Lowery

  Oct 3, 2025
  5.0
  I was taken care of the whole visit. Supportive doctor and nurses. I was very nervous about the procedure that I had to have. It went VERY well. Front desk staff were very friendly.
• AA

  Anna Attig

  Sep 29, 2025
  2.0
  I had a good experience with the doctor. However, over the weekend I was told to check in with my ob doctor. The nurse refused to schedule an appointment, and said many people that day had similar problems and it was just a part of early pregnancy. She said come back later in the week if I still had issues. I’m a high risk pregnancy at 43. I had to go to the ER to finally get some real answers and get an ultrasound. Now I’ll have to pay more for what could have been done at the clinic. I waited all weekend in mental anguish only to have the clinic not schedule me because it was changed to not medically necessary. I don’t like being told I can’t talk directly with my doctor.