Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
412 reviews
5 stars
390
4 stars5
3 stars0
2 stars5
1 star
12
- DHDathan HillAug 22, 20255.0Emily Graham and Scott Dusen were both so helpful with my selection. We conversed a lot His Alma Mater in Burlington high where my son goes! Dusen was a master mind with directions and helped me outside of glasses with which highways to take getting back home! I’ll be returning very soon!
- DJDalen JacksonAug 2, 20255.0I worked with Scott at the Jordan Creek location and had a great experience. There was an issue with my insurance benefit information in their system the first day I visited, so I left empty handed. Scott called me minutes after I left the store and had the issue resolved. I returned the following day and purchased two pairs of Rx glasses. Excellent customer service, great quality/selection of designer frames, and more than fair price w/ insurance benefit + 50% off 2nd pair Lenscrafter deal. Thanks, Scott!!
- MTMark ThompsonJul 28, 20255.0Great customer service! Repaired my glasses perfectly! Thanks!
- CRChristine RoulesJul 24, 20255.0Chelsey helped me in the Des Moines Jordan Creek office and was fantastic! Very kind and very helpful!
- NHNiki HintonJul 8, 20252.0Still leaving 2 stars for Carrie, but really disappointed in my recent interaction. I called a while back about returning sunglasses that were not dark enough. We talked through options and it was clear that I'd just need to go somewhere else and would need to return them. I called today to do just that and the same person answered when I asked how much time I had to return them. She said that would have been Aug 8 - days before my initial call. She also said she told me on that call that I only had a few days left, which she definitely did not do or I would have returned them within that time frame. So, here I am out over $300 for a pair of prescription sunglasses that don't even work and even though this same person knew I wanted to return them, she offered me zero flexibility for this and not only didn't tell me I had only a few days left on my initial call, but then lied to me about on my call today with her. F for customer service. Carrie is the absolute best. She is incredibly knowledgeable and so warm and friendly. The experience I’ve had with her at LensCrafters has been head and shoulders above any eye care place I’ve been to. Thank you Carrie!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
They accept most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
Can I book my eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam online through their appointment link provided on their website.
What are LensCrafters' store hours?
Open Monday to Thursday from 9 AM to 8 PM, Friday and Saturday from 9 AM to 9 PM, and Sunday from 11 AM to 6 PM.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers eyewear from designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters offer contact lens exams different from regular eye exams?
A comprehensive eye exam assesses your eyes' health and vision, while a contact lens exam includes additional measurements for fitting contact lenses, with an additional fee.
What should I bring when I go for my eye exam at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses, sunglasses, contact lenses, and any questions you have about your eye health.
Where is LensCrafters located and what shopping center is it in?
LensCrafters is located at 101 Jordan Creek Pkwy, Ste 12190 in West Des Moines, IA, inside the Town Center At Jordan Creek shopping mall.
What nearby stores can I visit when shopping at LensCrafters in Town Center At Jordan Creek?
While at Town Center At Jordan Creek, you can visit nearby stores such as Tradehome Shoes, Barnes & Noble bookstore, H&M clothing store, and Sephora beauty supplies.
How can nearby places like Jordan Creek Mall and Barnes & Noble enhance my visit to LensCrafters?
You can combine your eyecare visit with shopping or leisure activities like browsing books or having coffee at Barnes & Noble or shopping other stores within Jordan Creek Mall before or after your eye exam.