Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.9
289 reviews
5 stars
278
4 stars
8
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Eric and Caitlyn for their exceptional service.
Expertise
Many reviews noted the staff's extensive knowledge and expertise in hearing aids, with Eric being frequently mentioned for his thoroughness and ability to address customer concerns.
Product Satisfaction
Customers expressed high satisfaction with their hearing aids, noting significant improvements in their hearing and overall quality of life.
Accessibility
The business was commended for its prompt service and willingness to accommodate customer needs, including quick repairs and follow-up appointments.
- DDDaddy's3 days ago5.0Love my hearing aid
- MFMatt FarverNov 10, 20255.0All of the staff was helpful and responsive. I am now a customer and will be for life. And I am loving the hearing aids and learning to how to use them and finally hear again!!
- RMRick MollnSep 12, 20255.0Eric and Sandy are great! Thank you for all you do.
Frequently Asked Questions About AudioNova
What services does AudioNova offer?
AudioNova provides audiology services including hearing aid sales, fittings, and consultations.
Where is AudioNova located?
AudioNova is located at 1551 Valley West Drive, Suite 251 in the Valley West Mall, West Des Moines, IA 50266.
What are the business hours of AudioNova?
AudioNova is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Tuesday from 8:00 AM to 7:00 PM. It is closed on Saturdays and Sundays.
How can I make an appointment at AudioNova?
You can make an appointment on their website at https://iowahearing.com/locations/west-des-moines-ia/ or by calling their main phone number at +1 515-225-7966.
Does AudioNova have a website or social media presence?
Yes, AudioNova's website is https://iowahearing.com/locations/west-des-moines-ia/ and they have a Facebook page at https://www.facebook.com/1738598009771647.
What should I know about COVID-19 precautions at AudioNova?
AudioNova provides COVID-19 information and updates on their response at https://iowahearing.com/response-to-covid-19/.
Are there any nearby places to visit when I come to AudioNova?
Yes, AudioNova is inside Valley West Mall, which offers many shops like K-Fashion-Iowa, Apricot Lane Des Moines, and Sunglass Hut, as well as eateries like Jimmy John's and Auntie Anne's. It's a great place to visit before or after your appointment.
Can I combine a visit to AudioNova with other services nearby?
Absolutely! Nearby you can visit Concept by Iowa Hearing Aid Centers for additional hearing aid services, or stop by Des Moines Family EyeCare or Huseman Eye Care for eye care needs, all within the same mall area.
What dining options are available near AudioNova?
Near AudioNova, you can enjoy quick meals at Jimmy John's sandwich shop or grab a snack at Auntie Anne's pretzel stand, both conveniently located within the Valley West Mall.
How can I contact AudioNova for more information?
You can email AudioNova at info@audionova.com or call them at +1 515-225-7966 for more information.