Business Details
About
Hearing Aid StoreAudiology
Location
Hours
Reviews
4.9
288 reviews
5 stars
277
4 stars
8
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their responsiveness and willingness to assist.
Expertise
Eric and the team were frequently recognized for their knowledge and thoroughness in addressing hearing issues and fitting hearing aids.
Product Satisfaction
Many reviews expressed high satisfaction with the quality and effectiveness of the hearing aids provided, noting significant improvements in hearing.
Follow-Up Care
Clients appreciated the ongoing support and follow-up appointments, which contributed to their overall positive experience.
Trustworthiness
The business was commended for its honesty and transparency, with customers feeling well-informed about their options and care.
- MFMatt FarverNov 10, 20255.0All of the staff was helpful and responsive. I am now a customer and will be for life. And I am loving the hearing aids and learning to how to use them and finally hear again!!
- RMRick MollnSep 12, 20255.0Eric and Sandy are great! Thank you for all you do.
- CSChris SmithMay 22, 20245.0Enjoy visiting with Eric and appreciate his expertise and repoirt when discussing my hearing and hearing aids.
Frequently Asked Questions About AudioNova
What services does AudioNova offer?
AudioNova provides audiology services including hearing aid sales, fittings, and consultations.
Where is AudioNova located?
AudioNova is located at 1551 Valley West Drive, Suite 251 in the Valley West Mall, West Des Moines, IA 50266.
What are the business hours of AudioNova?
AudioNova is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Tuesday from 8:00 AM to 7:00 PM. It is closed on Saturdays and Sundays.
How can I make an appointment at AudioNova?
You can make an appointment on their website at https://iowahearing.com/locations/west-des-moines-ia/ or by calling their main phone number at +1 515-225-7966.
Does AudioNova have a website or social media presence?
Yes, AudioNova's website is https://iowahearing.com/locations/west-des-moines-ia/ and they have a Facebook page at https://www.facebook.com/1738598009771647.
What should I know about COVID-19 precautions at AudioNova?
AudioNova provides COVID-19 information and updates on their response at https://iowahearing.com/response-to-covid-19/.
Are there any nearby places to visit when I come to AudioNova?
Yes, AudioNova is inside Valley West Mall, which offers many shops like K-Fashion-Iowa, Apricot Lane Des Moines, and Sunglass Hut, as well as eateries like Jimmy John's and Auntie Anne's. It's a great place to visit before or after your appointment.
Can I combine a visit to AudioNova with other services nearby?
Absolutely! Nearby you can visit Concept by Iowa Hearing Aid Centers for additional hearing aid services, or stop by Des Moines Family EyeCare or Huseman Eye Care for eye care needs, all within the same mall area.
What dining options are available near AudioNova?
Near AudioNova, you can enjoy quick meals at Jimmy John's sandwich shop or grab a snack at Auntie Anne's pretzel stand, both conveniently located within the Valley West Mall.
How can I contact AudioNova for more information?
You can email AudioNova at info@audionova.com or call them at +1 515-225-7966 for more information.