Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
434 reviews
5 stars
283
4 stars
81
3 stars
28
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff is mixed; while some customers praise their friendliness and helpfulness, others report unprofessional behavior and rudeness.
Cleanliness
Cleanliness is a recurring issue, with many customers noting that while some areas are well-maintained, others, particularly locker rooms and showers, are often dirty or poorly cleaned.
Equipment Quality
Customers appreciate the variety of equipment available, but there are complaints about the condition of some machines and the need for upgrades.
Customer Service
Overall, customer service is highlighted positively by many, especially regarding staff assistance and support, though there are notable complaints about specific interactions.
Value for Money
Many customers feel that the gym offers good value for the price, citing affordable membership options and a range of amenities.
- MDMatija DragosavljevicNov 14, 20255.0Devin provided an amazing costumer service! He was very pleasant to welcome me p, check me in, and help out with anything I needed. Polite and talkative while through with his job. Planet fitness is in general amazing gym, with everything one can ask for the price they offer. They build great environment and keep the place very clean.
- SSStormNov 3, 20255.0Good workout equipment with super nice staff!
- MCMichael CardonaOct 15, 20255.0Evan was very professional and courteous. It's great to see the younger generation with such great customer service which is rare these days
- RMRiley McDanielSep 29, 20252.0Idk who's leaving these reviews, but these locker rooms are 3rd world type horrors. I would post a picture of the mans stalls right now but it would be inappropriate. This locker room has always been disgusting and poorly cleaned.
- KRKassandra RoganSep 16, 20253.0Stairs only let one person do a workout then it says "no spm detected". I play "can I use the stairmaster" everything i go. Once im able, I will be trying the cedar falls location. If they have the same issue, ill have to find a different gym.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Waterloo, IA?
Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday through Thursday 24 hours, Friday until 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Waterloo, IA?
Planet Fitness is located at 2060 Sovia Dr, Suite 109, Waterloo, IA 50702, USA.
Does Planet Fitness have a mobile app to track workouts and memberships?
Yes, Planet Fitness offers a mobile app available on both iOS and Android platforms for workouts and membership management.
What amenities and services does Planet Fitness in Waterloo offer?
The club offers Classic Access, Mobile App, Classic Training, WiFi, tanning salon, massage chairs, hydro massage, total body enhancement, fitness training, and more.
Is Planet Fitness a judgment-free gym?
Yes, Planet Fitness promotes a welcoming, Judgement Free Zone® where everyone can build strength at their own pace.
Does Planet Fitness in Waterloo offer special holiday hours?
Yes, holiday hours vary, but for example, on November 27, 2025, it is open from midnight to 12:00 PM, and on December 24, 2025, it is open until 3:00 PM.
What are some nearby dining options around Planet Fitness in Waterloo?
Nearby dining includes Carlos O'Kelly's Mexican Restaurant, Tokyo Bay, Tokyo Japanese Steakhouse, Golden China, and Freddy's Frozen Custard & Steakburgers.
Are there any nearby beauty salons close to Planet Fitness?
Yes, nearby beauty salons include Diamond Nails and Fancy Nails & Spa, great for relaxing after a workout.
Is there public transportation or government offices near Planet Fitness for convenience?
Yes, the Waterloo Driver's License Station is nearby, which could be convenient for errands before or after your gym visit.
Can customers find furniture or home essentials stores close to Planet Fitness?
Yes, Aaron's and Arona Home Essentials are nearby furniture and appliance stores accessible for shopping trips surrounding your gym visits.