Planet Fitness

4.2
699 reviews
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Business Details

3789 86th St, Urbandale, IA
50322, United States
(515) 276-2225
https://www.planetfitness.com/gyms/urbandale-ia
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About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3789 86th St, Urbandale, IA
50322, United States

Hours

Reviews

4.2
699 reviews
5 stars
453
4 stars
116
3 stars
38
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently praised for its cleanliness and well-maintained facilities.

Staff Friendliness

Many customers appreciate the friendly and helpful staff, although some report negative experiences.

Equipment Availability

While the gym is generally well-equipped, some customers express frustration over crowdedness and people occupying machines without using them.

Security Concerns

Several reviews highlight issues with security, including theft incidents and lack of surveillance cameras.

Membership Issues

Customers report difficulties with the membership cancellation process and unexpected charges, leading to claims of poor customer service.
  • JE
    Jean Echeto
    Oct 13, 2025
    5.0
    Excellent gym — very clean and well maintained. The staff is super friendly and always willing to help. Although it’s not as big as other locations, it’s fully equipped and has everything you need for a great workout. The Relaxation Zone for Black Card members is also a fantastic bonus. Highly recommended! 💪✨
  • MH
    Melinda Haley
    Sep 21, 2025
    5.0
    Great experience!
  • DD
    Dana Delongpre
    Aug 7, 2025
    5.0
    The equipment is easy to use, but still effective and the staff is phenomenal
  • YL
    Yijin Li
    Jul 19, 2025
    5.0
    Lyss from front desk is awesome, she made my day! Wish her the best!
  • GW
    Gracie Wilcox
    Jul 18, 2025
    1.0
    Do not join this gym. I left my purse in the locker room and over $400 worth of cash and gift cards were stolen from me. Gym was no help, even when my purse mysteriously returned, said they couldn’t show me camera footage of who returned it(and obviously stole from me). This gym is not secure and they allow disgusting things to happen.
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Frequently Asked Questions About Planet Fitness

What are the opening hours of Planet Fitness in Urbandale, IA?

Planet Fitness in Urbandale, IA is open from 5:00 AM to midnight on Mondays, 24 hours on Tuesday to Thursday, 24 hours on Wednesday, until 9:00 PM on Fridays, and from 7:00 AM to 7:00 PM on Saturdays and Sundays.

What types of services does Planet Fitness Urbandale offer?

This location offers ClassicAccess, MobileApp, ClassicTraining, ClassicWifi, WCPerks, BCGuest, BCRecip, BCTanning, BCMassageChairs, BCHydro, BCTotalBodyEnhancement, BCHalfPriceCoolerDrinks, BCFitnessTraining, BCPremPerks, and BCVirtualFT services.