Brand Certified
National Seating & Mobility
4.4(31 reviews)
Certified by National Seating & Mobility • Mar 08, 2026
Business Details
3936 NW Urbandale Dr, Urbandale, IA
50322, United States
Certified by National Seating & Mobility • Mar 08, 2026
(515) 270-1522
Certified by National Seating & Mobility • Mar 08, 2026
https://locations.nsm-seating.com/ia/urbandale/3936-nw-urbandale-dr
Certified by National Seating & Mobility • Mar 08, 2026
About
Certified by National Seating & Mobility • Mar 08, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Certified by National Seating & Mobility • Mar 08, 2026
Hours
Certified by National Seating & Mobility • Mar 08, 2026
Reviews
4.4
31 reviews
5 stars
25
4 stars
1
3 stars
1
2 stars0
1 star
4
- JLJoe “Jojo” LetoJan 22, 20265.0On time friendly great guys to work with very helpful and lots energy we really appreciated their patience with us and all our questions A+++ company
- GWGary WilliamsOct 23, 20255.0Phic was great ! He brought a stander our to see how it would work for our daughter. He set it up to fit her. When he brought our stander he did the same thing. Made sure everything was perfect. I'm sure we know whom.we will call next time we need a piece of equipment. Pene seems to like it. Thanks Phic Gary ,& Deb
- PSPam SpanierOct 3, 20251.0They are very slow and they don't do the repairs in a timely manner.they don't make things easy for people that are total wheelchair bound.they don't do anything rite it's like you have to keep on them bout repairs.
- DDDavidJul 9, 20251.0Tennessee sewage
- MGmaytorn74_ gamingJul 25, 20245.0Adam was amazing was fast an answered all our questions we had just amazing service was polite an took his time on explaining everything to us
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility offers customized mobility solutions including stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, vehicle lifts, grab bars, tub-to-shower conversions, overhead lifts, and pool lifts.
What are the business hours for National Seating & Mobility in Urbandale, IA?
They are open Monday through Friday from 8:00 AM to 4:30 PM, and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is National Seating & Mobility located?
The business is located at 3936 NW Urbandale Dr, Urbandale, IA 50322, USA.
Does National Seating & Mobility offer support for physicians and therapists?
Yes, NSM provides flexible and professional clinical support to physicians and therapists to help deliver the best mobility solutions for clients.
How can I contact National Seating & Mobility?
You can reach them by phone at +1 515-270-1522 or email at accessmobility@nsm-seating.com.
What kind of services does National Seating & Mobility provide besides product sales?
They offer remote evaluations, showroom demonstrations, and ramp & stair lift rentals.
Is National Seating & Mobility accessible for wheelchair users?
Yes, the location has wheelchair accessible entrances and parking, and allows in-store shopping.
Are there gyms nearby National Seating & Mobility where clients can stay active?
Yes, Ironworks Endurance and Flex Factory gyms are nearby, offering clients the opportunity to engage in fitness and sports activities before or after visiting NSM.
What nearby locations can help with auto services when visiting National Seating & Mobility?
Nearby auto service options include Tint World for window tinting and customization, and Laserwash of Urbandale for car washing and detailing.
Can I find places nearby National Seating & Mobility to eat or relax after my appointment?
Yes, Tito's Lounge offers Mediterranean cuisine and cocktails, while Amici Espresso is a nearby coffee shop for a casual break.
Brand Certified Facts from National Seating & Mobility
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